Chamber of Commerce

      Ashcroft & Oak Jewelers

      ( 118 Reviews )

      Ashcroft & Oak Jewelers
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      Hours

      Tuesday:
      11:00 AM - 7:00 PM
      Wednesday:
      11:00 AM - 7:00 PM
      Thursday:
      11:00 AM - 7:00 PM
      Friday:
      11:00 AM - 8:00 PM
      Saturday:
      11:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      11:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.5 - (118 reviews)
      95
      8
      5
      2
      8
      Read Our 118 Reviews

      Chamber Rating

      Verified Member
      4.5 - (118 reviews)
      95
      8
      5
      2
      8
      › ‹
      • raelynn lord

        Ashcroft and Oak have the best staff all around. I have been to multiple locations and there were always kind people working. They were helpful and not in a pushy way when I purchased my partners ring. My favorite jewelry place overall. Also so many beautiful options l will come back for some other jewelry.
        Apr 26th, 2024

      • Michael Howell


        Apr 24th, 2024

      • Caylin Allred

        Ive had my ring for two years. The whole center stone has collapsed twice. When they fixed it the last time they set my center stone crooked. Then a stone fell out and needed to be replaced. I went to have it fixed AGAIN to straighten out my center stone so a 4th time this time at the Beachwood location and they cleaned the ring and it looks the exact same. Crooked, and identical to the before picture I took. Im bringing it in for a final time tomorrow back to mentor. For a $3000 piece of jewelry Im so disappointed. I have my wedding band on layaway and I regret it immensely I wish I had gone somewhere else all together. All I have to say is I would avoid this jeweler and if you do choose them, definitely get their insurance. Its so hard to love a ring youre going to have forever when there is so many issues and they dont seem to try to take the time to fix the issue the right way. So so so disappointed. Im really hoping tomorrow is the LAST time I have to come back for a long time. There is no reason that at 2 years of wear there is this many issues its ridiculous.
        Mar 25th, 2024

      • Paige Wylie

        Amazing experience! I went in with little idea of what I was looking for and Kaylee took her time to show me many amazing options that fit my ideas. She was very helpful and nice!!
        Mar 6th, 2024

      • Robert Fletcher


        Feb 7th, 2024

      Read Our 118 Reviews

      About
      Ashcroft & Oak Jewelers

      Why settle for the same mall jewelry store? Our secret superpower is combining the unique abilities of independent jewelers with the strength of a large jeweler to offer selection, customization, and quality at a great price. With highly knowledgeable associates (our “rock” stars), thousands of 5-star reviews ⭐ (our gold stars!), and the best jewelry warranties around (our secret sauce), you’ll feel confident in your purchase.

      Contact Info

      Products

      • Engagement Rings
      • Promise Rings
      • Wedding Bands
      • Anniversary Rings
      • Watches
      • Necklaces
      • Earrings
      • Bracelets
      • Cuff Links
      • Birthstone Jewelry
      • Jewelry Boxes
      • Watch Boxes
      • Money Clips
      • Cocktail Rings
      • Movado Bold

      Services

      • Engagement Rings
      • Promise Rings
      • Wedding Bands
      • Anniversary Rings
      • Watches
      • Necklaces
      • Earrings
      • Bracelets
      • Cuff Links
      • Birthstone Jewelry
      • Jewelry Boxes
      • Watch Boxes
      • Money Clips
      • Cocktail Rings
      • Movado Bold

      Brands

      • Shy Creation Jewelry
      • Lab Created Diamond Jewelry
      • Lab Grown Engagement Rings
      • Verragio
      • Movado Watch
      • ArtCarved Bridal
      • Citizen Watch
      • Alpina Watch
      • Bulova Watch
      • Movado Bold
      • Gabriel & Co. NY
      • Hamilton Watch

      Languages

      • English
      • Spanish

      Specialities

      • Lifetime Jewelry Protection
      • Wristwatch Protection Warranty

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • CHECK
      • DISCOVER
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Ashcroft & Oak Jewelers?

      A The phone number for Ashcroft & Oak Jewelers is: (440) 255-3888.

      Q Where is Ashcroft & Oak Jewelers located?

      A Ashcroft & Oak Jewelers is located at 7850 Mentor Avenue, #830A, Great Lakes Mall, Mentor, Ohio 44060

      Q What is the internet address for Ashcroft & Oak Jewelers?

      A The website (URL) for Ashcroft & Oak Jewelers is: https://rogersandhollands.com/great-lakes-mall

      Q How big is Ashcroft & Oak Jewelers?

      A Ashcroft & Oak Jewelers employs approximately 20+ people.

      Q What days are Ashcroft & Oak Jewelers open?

      A Ashcroft & Oak Jewelers is open:
      Tuesday: 11:00 AM - 7:00 PM
      Wednesday: 11:00 AM - 7:00 PM
      Thursday: 11:00 AM - 7:00 PM
      Friday: 11:00 AM - 8:00 PM
      Saturday: 11:00 AM - 8:00 PM
      Sunday: 12:00 PM - 6:00 PM
      Monday: 11:00 AM - 7:00 PM

      Q How is Ashcroft & Oak Jewelers rated?

      A Ashcroft & Oak Jewelers has a 4.5 Star Rating from 118 reviewers.

      Hours

      Tuesday:
      11:00 AM - 7:00 PM
      Wednesday:
      11:00 AM - 7:00 PM
      Thursday:
      11:00 AM - 7:00 PM
      Friday:
      11:00 AM - 8:00 PM
      Saturday:
      11:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      11:00 AM - 7:00 PM

      Ratings and Reviews
      Ashcroft & Oak Jewelers

      Overall Rating

      Overall Rating
      ( 118 Reviews )
      95
      8
      5
      2
      8
      Write a Review

      raelynn lord on Google

      image Ashcroft and Oak have the best staff all around. I have been to multiple locations and there were always kind people working. They were helpful and not in a pushy way when I purchased my partners ring. My favorite jewelry place overall. Also so many beautiful options l will come back for some other jewelry.

      Business Response on Google Apr 25th, 2024
      Hi, Raelynn. Thank you for taking the time to submit a review, it is absolutely wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years!

      Michael Howell on Google

      image

      Business Response on Google Apr 23rd, 2024
      Hi, Michael. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

      Caylin Allred on Google

      image Ive had my ring for two years. The whole center stone has collapsed twice. When they fixed it the last time they set my center stone crooked. Then a stone fell out and needed to be replaced. I went to have it fixed AGAIN to straighten out my center stone so a 4th time this time at the Beachwood location and they cleaned the ring and it looks the exact same. Crooked, and identical to the before picture I took. Im bringing it in for a final time tomorrow back to mentor. For a $3000 piece of jewelry Im so disappointed. I have my wedding band on layaway and I regret it immensely I wish I had gone somewhere else all together. All I have to say is I would avoid this jeweler and if you do choose them, definitely get their insurance. Its so hard to love a ring youre going to have forever when there is so many issues and they dont seem to try to take the time to fix the issue the right way. So so so disappointed. Im really hoping tomorrow is the LAST time I have to come back for a long time. There is no reason that at 2 years of wear there is this many issues its ridiculous.

      Business Response on Google Mar 23rd, 2024
      Hi, Caylin. We appreciate your feedback. If you have additional details regarding your experience, do not hesitate to reach out to our Guest Relations Team by emailing [email protected] or by calling them at 1-800-829-2600 option 6. If we can, we would love the chance to resolve any issues.

      Paige Wylie on Google

      image Amazing experience! I went in with little idea of what I was looking for and Kaylee took her time to show me many amazing options that fit my ideas. She was very helpful and nice!!

      Business Response on Google Mar 6th, 2024
      Hi, Paige. We appreciate all the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience!

      Robert Fletcher on Google

      image

      Business Response on Google Feb 29th, 2024
      Hi, Robert. Thank you for taking the time to submit a review, it is absolutely wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 118 Reviews )
      95
      8
      5
      2
      8

      Write a Review

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