Shane Burk Glass & Mirror

I opted to use them after reading the response to the negative reviews. I judge based upon how a bad situation is corrected & I chose correctly the did one heck of a good job ( fast and clean ) would use them again and will tell friends and family
Nov 29th, 2023

My first call June 6 ended in getting a single pane pice of glass (basically 2.5 ft. x 3 ft) so not that big...being installed yesterday! Not impressed at all to say the least. I totally understand no one wants to work and supply backlogs, however communication to a customer is pretty important. Doing what you say you're going to do, like calling someone back is paramount in a customer service based job. It's not that hard. The guys who measured and installed the window were great and we appreciate them. The owners were supposed to call....crickets. The office staff at both locations were supposed to call us back...crickets.
Sep 18th, 2023

Got me in quick so I could drive my truck safely when no one else could or would after Lawtons hailstone fight with Mother Nature. That crew is working from morning to night. Hollie is great. Thanks to the whole team!
Jun 22nd, 2023

I went in to have a cracked windshield replaced on my brand new car. They said they would call me when it was done they didnt. I called them picked it up the next day. The frame around the windshield flew off my car. I took it back. They said there were two pieces of the frame that were broken and the guy who had put them back on probably knew that again they kept my car all day. They said they would call but they never did. I called them at 4:30 picked up my car, then they ordered the parts that they broke. It took over a week for them to come in and they finally fixed it yesterday I noticed there was glue all over the windshield when I took it to the car wash do not use this company
Apr 26th, 2023

I brought my tundra in to replace the windshield. All went well until I drove down the highway after the repair. There was a leak (seems like it was due to a leak in the bead on the driver's side) that causes a loud howl at higher speed. There is water leaking in now that it's raining. It may not be easy to see in the pictures, but they smeared a large bead of urethane on the inside of the windshield on the trim on the A pillar. (maybe to try to cover up their mistake instead of fixing it correctly). I brought it right back in, and they scraped off the bead on the inside trim, but did not fix the issue. I don't believe they took the windshield off. I guess they went to McDonald's to try it out on the highway and left trash in the truck as well. On the outside of the car, the trim/seals on either side of the wind shield are bent, torn up, and flapped in the wind. Their solution after I took it back was to fill it in and smear urethane all over them. Looks bad, and will be a pain for the next shop I find to try to fix this. It seems like they lost some talent recently, as they not longer offer tint service when I asked. This may have been a good shop in the past, but I would caution anyone to not use them now. It just seems like there's a lot of inexperience and lack of care going on.
Nov 3rd, 2023