911 Restoration of Oklahoma City

After a hot water tank caused extensive damage to my flooring, I called 911 Restoration.. The repairs took an extended amount of time due to hardwood floors being removed and installed and I understand that. But there were three glaring problems I had which caused the above rating. First, when they took my dining room table out of the house to the garage either when it was removed or replaced 911 workers scraped the leather on the door frame and it damaged my table. I notified them immediately and took photos. One of their employees acknowledged that it had happened. However, the owner refused to acknowledge it or pay to replace it. I have since replaced the table at my own cost. Next, they claim to leave your home cleaner than it was before after the repairs are finished. They did not. Much of it was filthy and it still isnt back to where it was before Im still finding dust residue. Third, one of their plumbers caused more damage to my home by not connecting plumbing correctly which caused a leak in the same area as had been damaged previously. They had to repaint the same wall as before!! I do not recommend. Services: Flood restoration, Plumbing, Painting, Water damage-related cleanup & repair
Apr 25th, 2022

Highly recommended! Joe and his team did a fantastic job restoring our bathroom and closets after they were flooded. We were glad they were thoughtful in coming up with a plan to minimize the damage. They came back each day to check the progress and adjusted their equipment accordingly. They also cleaned up behind themselves. They were punctual, professional, and courteous. Their prices were fair. Overall, we had a great experience!
Nov 4th, 2021

Oct 21st, 2021

Joe and his crew were phenomenal. Our house flooded due to a waterline break. They were here 4 hours after we called them. Joe made sure to explain the process and keep us updated. Him and his crew were always here when they said they would be, worked very efficiently and professionally and did a fantastic job. They even completed their work sooner than they estimated. Joe has also made sure everything is taken ccarre of on the insurance side of things. Fantastic company, fantastic crew. I'd give them 10 stars if that was an option. Services: Mold inspection, Water damage-related cleanup & repair, Water damage-related mold removal
Oct 2nd, 2021

Sep 23rd, 2021