Harper's Crossing

Jan 10th, 2024

Jul 17th, 2023

The place is an absolute joke to deliver to. There are no markings on the buildings telling you what side of the building the customer lives on and or what floor because the management there doesn't care and is too cheap to do so. It becomes a big guessing game because there's two sides to every building the left and right. Usually when I get deliveries to here I just decline them because I'm sick and tired of playing the game and then half the time when I try to get a hold of the customer they never answer me anyway, like I said the place is a joke.
Jun 1st, 2023

New management has been awful since the takeover. Slow maintenance, inconveniences and extra fees. Moving to the apartments down the road in 2 months. Similar place for much cheaper and more conveniences
Apr 24th, 2023

I resided in this complex for nearly two years, but my last month here was an absolute disaster. My bedroom flooded due to issues in the apartment above. Thankfully, I was already planning to move out, or this would have been catastrophic. Despite the flood occurring on a Monday, the restoration company didn't arrive until Friday. I endured sleeping on my couch while the entire apartment reeked of mold. Even after their intervention, the room was still damp and emitted a toxic odor that caused headaches within minutes. Upon re-entering, I discovered the entire bedroom wall was covered in black mold, in a space they had assured me was safe. I hastily packed and reported the additional issue. Their attempts to address this situation have been abysmal. Their offer of $12 in compensation is insulting. There was no rent credit for the month, nor any acknowledgment of the days the room was deemed uninhabitable. This treatment is a slap in the face after being a responsible tenant. I shudder to think how I would have coped if this incident had occurred earlier in my lease. If you're left with no other options, I strongly advise conducting a thorough inspection of any unit they assign you. They display a reckless disregard for the health and safety of their tenants, despite the hefty price tag for these supposed "luxury" apartments.
Sep 18th, 2023