Joe Hudson's Collision Center

The worst experience ever! Its been a year and my car still not fixed!
Mar 4th, 2023

Feb 23rd, 2023

Dec 17th, 2022

Professional staff. They did great work. It took longer than I hoped, but that was due to the supply chain issue. No fault of Joe Hudson's. When I did get my car back, the work was absolutely stellar.
Nov 22nd, 2022

ZERO Stars! Horrible experience at this business from the beginning. Showed up to my scheduled appointment on August 19th, 2022 to be advised they didn't have me scheduled. They proceeded to bad mouth the guy who scheduled me in my presence. They did work up my estimate and then told me that they couldn't take my vehicle in until September 28th. I was told that prior to intake, they would be checking on parts availability to ensure they could have the parts when my truck came in. Ok, I get understaffing and supply chain issues despite being anxious to repair something that was my fault. Shop worked well with State Farm to get the claim processed. On August 21st, I got a call to be advised they had "lost a technician", were running behind, and needed to reschedule me for "the last week in November or first week of December". She also advised that the muffler (not even on the repair list) and the rear bumper were both on "back order" with no time frame. There are PLENTY of bumpers for my truck currently showing in stock on multiple sources online. I could never get the lady to explain why I was being put back at the end of the line, and she kept referring to loosing the one technician. This is an obvious case of a business not knowing how to properly schedule work around their workload, and I am taking my business elsewhere. While I can't objectively say I was lied to, the math in their story just doesn't add up.
Oct 10th, 2022