Alfa Romeo at Nashville

My wife and I are interested in Giulia Quadrifoglio. We decided to test drive it and we had way better experience with this dealership than some other reviews claim. Jason helped us with everything and was really transparent with pricing and availability. I would not hesitate to buy from this dealership if we end up going with the Giulia.
Mar 7th, 2022

I called to make an appointment for my 2019 Alfa Romeo Giulia. My front passenger daytime running light & parking/turn sign are out. I told the service manager that during the phone call. The quickest appointment they could give me was 2 weeks in the future. At my appointment (scheduled for 9am) I arrived at 8:35am where I was told they would have to order the light assembly but they would check it out anyway. At 10:30am I was informed that yes a seal had faulted and allowed water to get inside the assembly to short out those lights. But Alfa Romeo would not cover it because the seal was bypassed by natural causes. I told him the purpose of a seal is to prevent water from getting inside and it failed to do that. Either this dealership is a straight scam or Alfa Romeo is using every trick in the book not to honor their warranties.
Oct 9th, 2021

Absolutely the worst customer service. I'm getting rid of my Alfa once this issue gets resolved because I refuse to do anymore business with them anymore! Scenario: Daytime running lights go out in my car. We look it up and find out the entire light assembly has to be replaced. We make an appointment to get the lights fixed because now we have no right turn signal in the front Takes 2 weeks to get our vehicle into the shop We arrive at the shop and these people haven't even ordered the light, because they say the seal leaking water is not covered by the warranty. WHAT THE HECK DOES THAT HAVE TO DO WITH FIXING MY CAR! I CANNOT DRIVE AROUND WITH NO LIGHT! Who says I couldn't just pay the price? Now, they have to reschedule to fix the light. How long will this take? Will I get pulled over by cops? Absolutely the worst
Oct 6th, 2021

I came, ready to drive away in one; ignored me until I left. The dealership looked like it was going out of business, like there was no passion. I guarantee you I could move Alfas better. 100%. I care about this brand. A lot. I was over the moon that they were returning, but if this is how they're being sold, then they're being done a disservice and will likely leave once again, which breaks my heart. BMW is their nearest competitor, and those cars are hideous now and no longer sporty- Alfa should be a no brainer to eat up that market share, but they're being let down.
Jul 26th, 2020

Jun 15th, 2019