Eastman Credit Union

Hours

Friday:
7:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM

Chamber Rating

4.3 - (17 reviews)
13
1
0
1
2
Read Our 17 Reviews

Chamber Rating

4.3 - (17 reviews)
13
1
0
1
2
  • Gage Reno

    Not good service. Very disrespectful. Maybe and hopefully that can be fixed
    Jul 26th, 2023

  • william robbins


    Mar 29th, 2023

  • Carl Daniel Ray

    As always great service with friendly staff.
    Oct 7th, 2022

  • Adeline Viry

    DO NOT USE THEIR ATM if you're banking with another institution!!!. Even though they're offering the service if anything goes wrong they will not helped you at all!!! My husband withdraw cash on Sunday and the machine swallow it back up. After that it was jammed and nobody could use it. The bank refused to give his money back to him! They said the other banking institution needed to initiate the complaint. We explained that it was a bank in the Philippines that there was 13 hours difference so it was impossible for them to call them, and that a lot of staff didn't speak English...THEY DID NOT CARE. Worse, they admitted that they were able to count the machine to verify our claim that the money was swallowed back but that they would not initiate that action! So pretty much unless you have months to waste hoping to get your money back if something goes wrong do not use their ATM to withdraw money from another account. They offer the service but they're not willing to back it up when their machine goes wrong. This is highly unethical!
    Aug 18th, 2021

  • P Proffitt


    Feb 28th, 2021

Read Our 17 Reviews

About
Eastman Credit Union

ECU is a not-for-profit, financial services cooperative with over $4 billion in assets and serving over 200,000 members at over 25 branches. Credit Union members have access to more than 50,000 free ATMs nationwide and a wide range of financial services, including free checking and free online banking. ECU serves those who live, work, worship, attend school or own a business in most of Northeast Tennessee and Southwest Virginia, and Harrison and Gregg counties in Texas.

Contact Info

  •   800-999-2328

Questions & Answers

Q What is the phone number for Eastman Credit Union?

A The phone number for Eastman Credit Union is: 800-999-2328.


Q Where is Eastman Credit Union located?

A Eastman Credit Union is located at 4309 N Roan St, Johnson City, TN 37615


Q What is the internet address for Eastman Credit Union?

A The website (URL) for Eastman Credit Union is: https://www.ecu.org/


Q How big is Eastman Credit Union?

A Eastman Credit Union employs approximately 20+ people.


Q What days are Eastman Credit Union open?

A Eastman Credit Union is open:
Friday: 7:30 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM


Q How is Eastman Credit Union rated?

A Eastman Credit Union has a 4.3 Star Rating from 17 reviewers.

Hours

Friday:
7:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM

Related Categories

Ratings and Reviews
Eastman Credit Union

Overall Rating

Overall Rating
( 17 Reviews )
13
1
0
1
2
Write a Review

Gage Reno on Google

image Not good service. Very disrespectful. Maybe and hopefully that can be fixed

Business Response on Google Aug 7th, 2023
Hello, Gage - we're sorry to hear that you had a negative experience. We strive for exceptional service and value every member's feedback. Feel free to contact us at ecu.org/feedback and share more information on how we can serve you better next time. Thank you!

william robbins on Google

image


Carl Daniel Ray on Google

image As always great service with friendly staff.


Adeline Viry on Google

image DO NOT USE THEIR ATM if you're banking with another institution!!!. Even though they're offering the service if anything goes wrong they will not helped you at all!!! My husband withdraw cash on Sunday and the machine swallow it back up. After that it was jammed and nobody could use it. The bank refused to give his money back to him! They said the other banking institution needed to initiate the complaint. We explained that it was a bank in the Philippines that there was 13 hours difference so it was impossible for them to call them, and that a lot of staff didn't speak English...THEY DID NOT CARE. Worse, they admitted that they were able to count the machine to verify our claim that the money was swallowed back but that they would not initiate that action! So pretty much unless you have months to waste hoping to get your money back if something goes wrong do not use their ATM to withdraw money from another account. They offer the service but they're not willing to back it up when their machine goes wrong. This is highly unethical!


P Proffitt on Google

image


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Overall Rating

Overall Rating
( 17 Reviews )
13
1
0
1
2

Write a Review

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