Tru by Hilton Frisco Dallas

Hello Ivan,Thank you for the review and we happy to see that it was enjoyable because of the location. At the Tru by Hilton, we are near a lot of attractions such as shopping and restaurants within walking distance; this is one of many perks to why people stay with us. Additionally, our service and cleanliness are a priority to guests staying with us as well. Our goal is to always ensure that we go above and beyond to exceed every guest’s expectations with a memorable stay. I will celebrate this great news about your feedback with our team and we hope to see you again soon when you return to Frisco. Thank you again for taking time to share with us your experience and we look forward to seeing you again soon. Have a wonderful day.

Hello Cookie,Thank you for the review and we happy to see that it was enjoyable. We are pleased to see that your stay was uneventful as our hotel was clean and our staff was welcoming in exceeding your expectations. We do additionally, have phones in the room. At the Tru by Hilton here in Frisco, our goal is to always ensure every guest has a memorable stay. I will celebrate this great news about your feedback with our team and we hope to see you again soon when you return to the Frisco area in the near future. Thank you again for taking time to share with us your experience and we hope to see you again soon. Have a wonderful day.

Hello Joe,Thank you for the time you took to share with us your thoughts about your stay. I am glad to see that it was an ok stay, however, it was not flawless because the room was basic. I do want to apologize that your experience was not pleasant because of it and I will share this with our team to focus on improving the guest experience. At the Tru by Hilton here in Frisco, our goal is to always strive for perfect experiences for our guests and we have some work to do as we go back to the drawing board. We don’t want to lose your business over this as our goal is to go above and beyond to ensure that each and every guest’s experience is truly amazing. I would also like to invite you back with knowing that we have invested significant time into making your visit with us wonderful.Thank you again for taking time to share with us your experience and we look forward to seeing you again soon.

Hello Brandon,Thank you for the review and we happy to see that it was enjoyable because of the location. At the Tru by Hilton, we are near a lot of attractions such as shopping and restaurants within walking distance; this is one of many perks to why people stay with us. Additionally, our service and cleanliness are a priority to guests staying with us as well. Our goal is to always ensure that we go above and beyond to exceed every guest’s expectations with a memorable stay. I will celebrate this great news about your feedback with our team and we hope to see you again soon when you return to Frisco. Thank you again for taking time to share with us your experience and we look forward to seeing you again soon. Have a wonderful day.

Hello Samantha,Thank you for the review and we appreciate your business. I am pleased to see that you enjoyed your stay, however, it was not perfect. We could have done better in some areas while you were visiting us and I would be curious to know a little more information as to what we could have done better to ensure your stay was perfect. I would like to request if you could please contact me at your earliest convenience as I would like to share additional information as to turn this good stay into a terrific stay. At the Tru by Hilton here in Frisco, our goal is to go above and beyond to ensure that each and every guest’s experience is truly amazing. I would also like to invite you back with knowing that we have invested significant time into making your visit with us wonderful.Thank you again for taking time to share with us your thoughts and I look forward to speaking to you soon in regards to getting more details as to how we can do better.Thank you.