Essential Med Aesthetics

Billing issues with this practice. Purchased trusculpt 2 visits for $2500, ended up being too painful for me (everyone has a different reaction) I asked to be reimbursed for the unused visit. The staff sent me a txt informing me I could indeed get reimbursed unused $$$. Never received. Reached out again and then was told, doctor changed her mind and I wasnt going to be reimbursed. The $2500 was only for 1 visit. A few weeks later charged a no show fee although I tried calling over the weekend as I was traveling internationally but was told it wasnt a business day. Reached out several times to try and resolve with doctor. Requested telehealth appt and was told that it wasnt available or even an option. I would have to make appt in person. Was given two days and times and asked for the earliest available. I was then told that same day it was no longer available and the next appt was in January 2024. Unacceptable! Unprofessional team & provider. When you try and try and the provider doesnt take the time for even a phone call or telehealth something is very wrong. Disappointed.
Dec 8th, 2023

This was a terrible place. Just another inattentive Dr. With no bedside manners and an incredibly unhelpful NP.
Nov 6th, 2023

Nurse Practitioner was excellent but the unnecessary fees are astronomical. A fee to discuss normal lab results that are located within the portal for free. This has never been an issue at my last PCM. Also, requires a referral for a bi annual pap. Excessive fees are a huge red flag for me as I have always been very healthy.
Oct 7th, 2023

If I could give zero stars I would. And as a POC & a military wive I really wanted to like this place. They look the part, but they are very unorganized, and they LOVE love looooooove to charge patients for random fees after they have paid for services (even with good health insurance & confirming that all services have been paid). They'll contact you out the blue a year later requesting payment for that very same service (in hopes you forgot about it). Then when you ask about what the charges are for, they'll act like they don't know. Plus, they'll try to keep contacting you to request additional services that you don't need in order to milk you & your health insurance company. So, I would HIGHLY NOT RECOMMEND this place to ANYBODY!
Sep 15th, 2023

I have been a patient here since October 2022. I started after almost dying in the hospital for medical reasons and both NP Maude and Dr. Cobbinah have helped me in my health journey since then. They actually listen and care about their patients and want us to get better and will try their best to help and guide us. The staff are all nice and try their best to give us the best service possible. I feel so taken care of when coming here and will continue to do so for as long as possible.
Sep 8th, 2023