Relax The Back

i had an interest in a zero-gravity recliner, but the concept is so different i really needed to set in them and gather more inormation. There are few stores that carry them, but i found the Healthy Back Store in Fairfax and they had a great selection of my two top contenders, Svaco and Human Touch. The manager Guy Vindigni gave me over an hour of excellent instruction and information allowing me to select and purchase the correct chair and options i wanted. Great job Guy! One question: how do i track the progress on my chair's arrival? looking forward to the experience
Sep 12th, 2023

Awful. Bought a $2,000 X chair and paid to have it assembled. It arrived unassembled. The store then put us in touch with a service to come out to our house to assemble the chair. They set up a date and time and then never showed up!!!!! No text, no email, no phone call. No customer service whatsoever. We returned the unassembled chair in the box. They could not care less about the customer.
Jun 2nd, 2023

Had a wonderful experience with the employee Nick. He was informative, efficient, friendly and non-judgemental even when my dad and I were making fun of each others chair choices. He helped me get a much needed upgraded office chair for work and gaming. I look forward to recieving it soon!
Feb 18th, 2023

Store Manager Guy is the real deal. I am only giving a 5 star review because he saved the day... and resolved my last three weeks of issues. I bought my chair from the Alexandria store and have not hear from anyone in the store for over three weeks. My chair has been sitting at the warehouse for delivery. I finally called the Fairfax store to see if someone could help me with the my purchase from the Alexandria store. Although Guy had nothing to do with my original purchase, he did track down my chair and it is scheduled to be delivered in the next 48 hours. I will be buying all future products through Manager Guy in Fairfax. Thank you Guy!
Feb 6th, 2023

Nicholas and Guy were Both very helpful and not pushy. I went in about 6 months ago to check out the desk chairs. Really liked one but was not ready. Came back last month and they spent about an hour going over everything with me. Love my new chair.
Dec 7th, 2022