Staples Travel Services

I went to the store yesterday and the customer service was amazing!! Omnia helped me with everything i wanted. She is very genuine person and truly cares about what you need. She was very kind and nice to the other customers who were before me as well. Definitely coming back!
Jul 21st, 2023

Shout out to Omina. I had a wonderful experience working with her at Liberia Staples! Her dedication to customer service was exceptional, she went above and beyond to assist me with a warm smile. Omnia was highly knowledgeable about the products and services, made shopping at Staples a breeze.
Jul 21st, 2023

We placed an order with the Print Shop to be done on Friday and called Saturday when we didn't hear anything. I spoke with Omnia and she said that the order would be done Saturday by 8:30 PM. When I went to pick it up on Sunday, Omnia told me that her manager had failed to complete the order so it still wasn't ready. When I asked for a refund, said that she was unable to give me a refund because a manager wasn't there. I went to talk to customer service and they told me that a manager was there and I was refunded.
Jul 7th, 2023

Had a small purchase to make this afternoon. When i got to the register both clerks were busy with customers who were not in the best mood and taking considerable time. They stayed with them, didnt raise their voices and quickly opened another register for the rest of the customers for someone else to ring me up. Thanks for holding together for the rest of us!
Apr 23rd, 2023

Rude manager John completely was disrespectful to me. I had been waiting for 10 minutes behind a woman returning an item and the cashier was clueless. She grabbed John the manager after several minutes. Then he looked in and was clueless as well He started back to the office to figure it out and I politely asked if he could send someone to ring me out. He snapped at me and spoke in the most condescending tone. I left my products on the coutner. I've been a customer for 10 years. I own a salon in the same plaza. I will go on Amazon before I give Staples my money again. I understand what the real issue was but he should leave is prejudices at home and offer good customer service. This is how the general manager acts ?! Had his store been audited or "shopped", he would've failed. Lost a customer for life and I'm bringing as many people with me as I can. Poor treatment should be responded to.
May 4th, 2023