Sleep Number
-
12090 Jefferson Avenue
, Suite 1040
Newport News, VA 23606 - (757) 255-5570
- Website
Hours
Chamber Rating
-
Dwayne Peters
Dec 3rd, 2023 -
Chip Bradley
Nov 30th, 2023 -
Kristin hatfield
Nov 25th, 2023 -
Ken & Peggy
Brent was an excellent salesman: patient, knowledgeable, thorough. Thanks.
Nov 20th, 2023 -
David Helveston
We were looking for a new mattress and decided to go to the sleep number store. We laid on one of their mattresses and made it a point to tell the lady that we slept in the middle together. She proceeded to tell us that that would not be a problem at all. After the presentation we decided to go ahead and buy a mattress, with the knowledge that we could return it after 30 days if we didn't like it. While we were paying we found out that you do not have a option to take it home yourself you have to pay $249 to have it delivered. What this entailed was them bringing the mattress in laying it on our box spring hooking up two hoses and plugging in the pump. This could have easily been done by myself. After sleeping on the bed for a few nights we noticed that we were sinking in the middle and it was like climbing over a mountain to get out of the bed. We called the sales lady and she told us that sleeping in the middle together was not recommended! She then told us to call customer service to figure out what to do. We called and they said to turn off one of the features. So basically we paid for a feature that we can't use. The bed was better, but we found out that if we changed the number while we were laying on the bed it started sinking in the middle again. So I then took it down to five and brought it back up to our numbers and didn't touch it again. The bed was okay but it wasn't any better than the puffy lux mattress that we already owned. So we decided to return it. When I called on day 31, I found out that she have to pay another $249 to have the bed picked up. And you have no option of taking the bed back to the store yourself. What a rip off! So if you sleep in the middle like us do not buy a sleep number bed!! Otherwise you'll lose $500.
Oct 11th, 2023
About
Sleep Number
At the Newport News,VA Sleep Number® store, we're improving lives by individualizing sleep experiences with adjustable beds. Only Sleep Number® mattresses allow you and a partner to adjust each side to your ideal firmness, support and pressure-relieving comfort - your Sleep Number® setting - for the deep, restful sleep you deserve. The Sleep Number® smart bed is the only bed available with SleepIQ™ technology to track and optimize your sleep. You can complete your sleep experience with the exclusive Sleep Number® bedding collection, from cozy warm comforters to support pillows. Visit a Sleep Number store near you where one of our Sleep Professionals will help you find the Sleep Number® bed for you.
Contact Info
- (757) 255-5570
- [email protected]
- Website
Services
- In-Store Pickup, Delivery
Languages
- English
Vidoes
Payment Methods
- American Express
- DEBIT
- Financing
- CHECK
- Visa
- Discover
- CASH
- MasterCard
Questions & Answers
Q What is the phone number for Sleep Number?
A The phone number for Sleep Number is: (757) 255-5570.
Q Where is Sleep Number located?
A Sleep Number is located at 12090 Jefferson Avenue, Suite 1040, Newport News, VA 23606
Q What is the internet address for Sleep Number?
A The website (URL) for Sleep Number is: https://www.sleepnumber.com/stores/va/newport-news/12090-jefferson-ave
Q What days are Sleep Number open?
A Sleep Number is open:
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 10:00 AM - 7:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Q How is Sleep Number rated?
A Sleep Number has a 4.5 Star Rating from 128 reviewers.
Hours
Related Categories
Ratings and Reviews
Sleep Number
Overall Rating
Overall Rating
( 128 Reviews )Dwayne Peters on Google
Chip Bradley on Google
Kristin hatfield on Google
Ken & Peggy on Google
Brent was an excellent salesman: patient, knowledgeable, thorough.
Thanks.
David Helveston on Google
We were looking for a new mattress and decided to go to the sleep number store. We laid on one of their mattresses and made it a point to tell the lady that we slept in the middle together. She proceeded to tell us that that would not be a problem at all. After the presentation we decided to go ahead and buy a mattress, with the knowledge that we could return it after 30 days if we didn't like it. While we were paying we found out that you do not have a option to take it home yourself you have to pay $249 to have it delivered. What this entailed was them bringing the mattress in laying it on our box spring hooking up two hoses and plugging in the pump. This could have easily been done by myself. After sleeping on the bed for a few nights we noticed that we were sinking in the middle and it was like climbing over a mountain to get out of the bed. We called the sales lady and she told us that sleeping in the middle together was not recommended! She then told us to call customer service to figure out what to do. We called and they said to turn off one of the features. So basically we paid for a feature that we can't use. The bed was better, but we found out that if we changed the number while we were laying on the bed it started sinking in the middle again. So I then took it down to five and brought it back up to our numbers and didn't touch it again. The bed was okay but it wasn't any better than the puffy lux mattress that we already owned. So we decided to return it. When I called on day 31, I found out that she have to pay another $249 to have the bed picked up. And you have no option of taking the bed back to the store yourself. What a rip off! So if you sleep in the middle like us do not buy a sleep number bed!! Otherwise you'll lose $500.
Overall Rating
Overall Rating
( 128 Reviews )Write a Review
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