Trees R Us, Inc.
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113 Hunter Rd
Newport News, Virginia 23601 - 757-594-0500
Hours
Chamber Rating
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Tia Malak
Great service, from a professional, no-nonsense company. They did a great job trimming and topping trees and cutting vine, and it was money well spent!
Nov 24th, 2023 -
Tracey Edwards
Although we decided not to use them, they were on time, very professional, and very prompt with a quote.
Apr 19th, 2023 -
Mo W.
The lady Tracy who worked at the front desk is very unprofessional. First time, she scheduled Tuesday for someone to come to get an estimate, No one ever show up. And she said she could not schedule a specific time and I have to wait for the whole day. So after I waited, I called back again scheduled a new appointment for 3pm Wednesday. Surprising she can schedule a specific appointment at this time. Of course no one never showed up again. No calls either, So I called back again saying I could not wait until 5 pm kid have lots of activities we need to send to. Again no one called to reschedule either. So this morning I called back, of course Tracy answer again, keeps saying "Kevin has it" No apologies, very nasty, talk over customer. saying it is raining so no one can come. I simply just ask her to have someone call me to reschedule. After I got really pissed, she finally tells me she can let Kevin to call me, Then Kevin called me, telling me He never got a ticket to give me an estimate. So Tracy just have been playing games with me. I do not have lots of time to waste on her, be aware if Tracy handles your call. You might get tricked by her. Very rude and nasty. Could not believe she can hold a job for long.
Mar 1st, 2023 -
Amura Cameron
Excellent customer service, prompt, and efficient! The staff and team did a great job! Services: Tree trimming & pruning, Tree removal
Feb 19th, 2023 -
Lydia Clark
Not only did they cut down the tree...They hauled away the tree. Service: Tree removal
Feb 11th, 2023
Questions & Answers
Q What is the phone number for Trees R Us, Inc.?
A The phone number for Trees R Us, Inc. is: 757-594-0500.
Q Where is Trees R Us, Inc. located?
A Trees R Us, Inc. is located at 113 Hunter Rd, Newport News, Virginia 23601
Q What is the internet address for Trees R Us, Inc.?
A The website (URL) for Trees R Us, Inc. is: https://treesrusincva.com/
Q How big is Trees R Us, Inc.?
A Trees R Us, Inc. employs approximately 20+ people.
Q What days are Trees R Us, Inc. open?
A Trees R Us, Inc. is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Q How is Trees R Us, Inc. rated?
A Trees R Us, Inc. has a 4.3 Star Rating from 58 reviewers.
Hours
Ratings and Reviews
Trees R Us, Inc.
Overall Rating
Overall Rating
( 58 Reviews )Tia Malak on Google
Great service, from a professional, no-nonsense company. They did a great job trimming and topping trees and cutting vine, and it was money well spent!
Tracey Edwards on Google
Although we decided not to use them, they were on time, very professional, and very prompt with a quote.
Mo W. on Yelp
The lady Tracy who worked at the front desk is very unprofessional. First time, she scheduled Tuesday for someone to come to get an estimate, No one ever show up. And she said she could not schedule a specific time and I have to wait for the whole day. So after I waited, I called back again scheduled a new appointment for 3pm Wednesday. Surprising she can schedule a specific appointment at this time. Of course no one never showed up again. No calls either, So I called back again saying I could not wait until 5 pm kid have lots of activities we need to send to. Again no one called to reschedule either. So this morning I called back, of course Tracy answer again, keeps saying "Kevin has it" No apologies, very nasty, talk over customer. saying it is raining so no one can come. I simply just ask her to have someone call me to reschedule. After I got really pissed, she finally tells me she can let Kevin to call me, Then Kevin called me, telling me He never got a ticket to give me an estimate. So Tracy just have been playing games with me. I do not have lots of time to waste on her, be aware if Tracy handles your call. You might get tricked by her. Very rude and nasty. Could not believe she can hold a job for long.
Amura Cameron on Google
Excellent customer service, prompt, and efficient! The staff and team did a great job! Services: Tree trimming & pruning, Tree removal
Lydia Clark on Google
Not only did they cut down the tree...They hauled away the tree. Service: Tree removal
Overall Rating
Overall Rating
( 58 Reviews )Write a Review
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