Chamber of Commerce

      RXO

      ( 63 Reviews )

      RXO
      • 6802 Paragon Place
        Richmond, Virginia 23230
      • Website
      Click Here for Special Offer
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.9 - (63 reviews)
      24
      5
      2
      2
      30
      Read Our 63 Reviews

      Chamber Rating

      Verified Member
      2.9 - (63 reviews)
      24
      5
      2
      2
      30
      › ‹
      • Paul Koch

        I initially had an issue with a last minute cancellation. The team worked hard to fix the problem, and it is scheduled to be delivered the next day.
        Sep 1st, 2023

      • Brian Garrison

        Beginning of the delivery process was a bit rough with delays and notification errors. Customer service helped to sort things out and make the actual delivery go smoothly. Delivery guys were very friendly and made sure they handled the package with care and dropped it off where I wanted it. My recommendation to the company would be to reach out to customers when there are cancellations rather than the automated phone call that was confusing. Also, try to figure out what causes the false notifications of delivery attempts and delays.
        Jul 13th, 2023

      • NMCI Sucks


        May 28th, 2023

      • Jason Greubel

        *** FAIR WARNING*** RXO was over a month late to install my appliances; The installer was not vetted, at all, and refused to install one of my appliances ("We usually just put Pelaton's together"). This was in November- Now in May, my dishwasher has a water leak due to incompetence of not tightening a hose. Management's lack of attention will affect the safety of your home long after they leave.
        May 21st, 2023

      • Devin Foster

        Company called and told me the day before delivery that there truck was in accident on the first phone call the second phone call the lady said the delivery was over booked. Probably will never receive my mattress that I ordered!!!
        Feb 20th, 2023

      Read Our 63 Reviews

      About
      RXO

      RXO is a global freight brokerage company with a large network of independent carriers. We offer a variety of shipping and hauling solutions, including truckload, less-than-truckload, managed transportation, last mile, expedite, and freight forwarding. Our cutting-edge technology platform, RXO Connect, provides real-time visibility and control over your shipments. With over 100,000 independent carriers and 1.5 million independent trucks across North America, we have the capacity to meet your shipping needs. Over 200 of the Fortune 500 companies trust RXO for logistics solutions. Our mission is to create more efficient, smarter ways for shippers and carriers to move freight. Contact us today to learn more about our services and how we can help you move your freight more efficiently. Find a freight broker near you.

      Contact Info

      Questions & Answers

      Q Where is RXO located?

      A RXO is located at 6802 Paragon Place, Richmond, Virginia 23230

      Q What is the internet address for RXO?

      A The website (URL) for RXO is: https://rxo.com/

      Q What days are RXO open?

      A RXO is open:
      Thursday: 8:00 AM - 5:00 PM
      Friday: 8:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:00 AM - 5:00 PM
      Tuesday: 8:00 AM - 5:00 PM
      Wednesday: 8:00 AM - 5:00 PM

      Q How is RXO rated?

      A RXO has a 2.9 Star Rating from 63 reviewers.

      Hours

      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM

      Ratings and Reviews
      RXO

      Overall Rating

      Overall Rating
      ( 63 Reviews )
      24
      5
      2
      2
      30
      Write a Review

      Paul Koch on Google

      image I initially had an issue with a last minute cancellation. The team worked hard to fix the problem, and it is scheduled to be delivered the next day.

      Business Response on Google Aug 15th, 2023
      Hi Paul, I do apologize for the issues surrounding your delivery as this is not the experience, we wish to create for any of our customers. If you would like to speak with us directly, please email us at [email protected] with your full name, address and phone number where we can reach you and "FD #19077" in the subject line.

      Brian Garrison on Google

      image Beginning of the delivery process was a bit rough with delays and notification errors. Customer service helped to sort things out and make the actual delivery go smoothly. Delivery guys were very friendly and made sure they handled the package with care and dropped it off where I wanted it. My recommendation to the company would be to reach out to customers when there are cancellations rather than the automated phone call that was confusing. Also, try to figure out what causes the false notifications of delivery attempts and delays.

      Business Response on Google Aug 6th, 2023
      Hi Brian, I do apologize for the issues surrounding your delivery as this is not the experience, we wish to create for any of our customers. If you would like to speak with us directly, please email us at [email protected] with your full name, address and phone number where we can reach you and FD 22601 in the subject line.

      NMCI Sucks on Google

      image

      Business Response on Google May 12th, 2023
      Hi, we would love to hear from you regarding your experience with us. If you would like to speak with us directly, please email us at [email protected] with your full name, address and phone number where we can reach you and include reference number FD# 11125 so we can better assist you . Thanks

      Jason Greubel on Google

      image *** FAIR WARNING***
      RXO was over a month late to install my appliances; The installer was not vetted, at all, and refused to install one of my appliances ("We usually just put Pelaton's together"). This was in November- Now in May, my dishwasher has a water leak due to incompetence of not tightening a hose. Management's lack of attention will affect the safety of your home long after they leave.

      Business Response on Google May 27th, 2023
      Hi, I do apologize for the issues surrounding your delivery as this is not the experience we wish to create for any of our customers. If you would like to speak with us directly, please email us at [email protected] with your full name and phone number where we can reach you and "FD 10617" in the subject line.

      Devin Foster on Google

      image Company called and told me the day before delivery that there truck was in accident on the first phone call the second phone call the lady said the delivery was over booked. Probably will never receive my mattress that I ordered!!!

      Business Response on Google Feb 7th, 2023
      Hi Devin , I do apologize for the issues surrounding your delivery as this is not the experience we wish to create for any of our customers. If you would like to speak with us directly, please email us at [email protected] with your full name and phone number where we can reach you and "FD 10511" in the subject line.
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      Overall Rating

      Overall Rating
      ( 63 Reviews )
      24
      5
      2
      2
      30

      Write a Review

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