Out of the Closet - Seattle

Reasonable prices, good selection, easygoing & kind staff, and over 90% of each dollar is donated to HIV care/research. Ive bought so many of my favorite finds from here!
Feb 17th, 2023

If it's hard to find stuff it's because the prices are good and someone else got it. The furniture pickup service was communicative and careful of my building's walls. They won't carry big stuff down stairs but they helped me with the elevator. Easy to use
Jan 16th, 2023

Jan 13th, 2023

I go here for all my thrift store needs. I've gotten a water jug and some silverware. They've got a decent selection of clothes too.
Dec 26th, 2022

Regarding donation pick up only. I had two nice living room pieces that cost me a few thousand and were hardly used. But its Seattle and its hard to sell larger pieces since most people do not have the means to transport them. Thought I would donate them instead and this org was convenient. Ill list the PRO/CONs regarding my interaction. PROs: Easy to set up pick up, communicative and on time. Had workers who could potentially move furniture. CONs: Everything was going fine with the donation process until there was some difficulty. Being Seattle, it can be challenging to move furniture in an apartment situation. Given that, I had my father drive an hour out of his way (on a work day) to come up and help these guys move the pieces. The workers who showed up were friendly enough but not who I would expect to move hundreds of pounds of furniture. Needless to say, that without our help, there is no way they could have moved them. Anyways, since I consider this a mutual transaction we offered our help, but honestly it felt like we did most of the work. My dad has considerable medical conditions (but manages well and is active) and I was recovering from surgery. We didnt mind helping them the best we could, but towards the end when we were moving the last piece of furniture one of the frustrated workers (who was having issues managing the piece) snapped at my dad who was just trying to help. I work in healthcare and have to hold my tongue often in addition to having to have quite a bit of resiliency when things dont go right. To me this interaction seemed inappropriate and unprofessional. I was going to say something, however its didnt seem worth it at the time. Improvements: I get its a non profit but have workers who are up to the task of moving medium to large pieces in a city setting. Maybe teaching some resiliency and professionalism when interacting with people who are just trying to donate quality pieces for a cause. What stared out as a great experience ending up leaving a bad taste in my mouth.
Dec 22nd, 2022