Chamber of Commerce

      City National Bank

      ( 20 Reviews )

      City National Bank
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.7 - (20 reviews)
      11
      1
      2
      2
      4
      Read Our 20 Reviews

      Chamber Rating

      Verified Member
      3.7 - (20 reviews)
      11
      1
      2
      2
      4
      › ‹
      • bill thomas

        I've been banking with city national since 2018. I'm not sure why I have stayed with them so long. The staff for the most part is great, been a few glitches with personalities. But they were addressed. My biggest complaint is that they do nothing for me. There's been a few hackings on my debit card. They have never found a single one in my favor. They willingly let people steal my money. Then they cancel the card and I have to wait 10 days for a new card. Suppose I have an emergency and cant make it to a bank during working hours to get money out? They'll leave me stranded. Every other financial institution issues one immediately. Then , Ive needed a loan and I am told that I do not have enough collateral to secure one. When I finally get a home of my own to use as collateral, I am told that it's not good enough to use. Because it's a mobile home, in a park NOT on my own land. I'm at the point now where I need a vehicle. I am disabled and my truck died beyond repair and they tell me that I have to low of a credit score to qualify, it's low because I have no showing credit. How am I supposed to get credit when my own bank of 7 years won't give me any. No offense to the staff, but as soon as I have transportation. This bank is losing me.
        Jan 29th, 2024

      • Gary Huggins

        Been banking with City for 8 years, never have I ever had one issue. The staff are always friendly and fast! Highly recommend.
        Sep 5th, 2023

      • rick s h a n h o l t z

        This review is for their ATM machine. Went there Christmas morning out of order. Its always a problem with their ATM machine. They need a new one. It is not the first time that something happens with their ATM machine.
        Feb 20th, 2023

      • Missy Hare


        Dec 11th, 2022

      • Brian leonard


        Feb 23rd, 2022

      Read Our 20 Reviews

      About
      City National Bank

      City National Bank has been delivering innovative, superior financial solutions for decades, proudly serving consumers and businesses through more than 90 locations in West Virginia, Virginia, Kentucky and Ohio. One of the best community banks in the nation, City ranked #1 in customer satisfaction four out of the last five years in the North Central region of the country in the J.D. Power U.S. Retail Banking Satisfaction Study.

      Contact Info

      Products

      • PERSONAL AND BUSINESS CHECKING ACCOUNTS SAVINGS ACCOUNTS LOANS; MORTGAGE HOME EQUITY LOAN/LINE OF CREDIT CDS WEALTH MANAGEMENT SERVICES CASH MANAGEMENT PRODUCTS & SERVICES

      Questions & Answers

      Q What is the phone number for City National Bank?

      A The phone number for City National Bank is: (304) 229-0400.

      Q Where is City National Bank located?

      A City National Bank is located at 142 Sader Drive, Inwood, WV 25428

      Q What is the internet address for City National Bank?

      A The website (URL) for City National Bank is: https://www.bankatcity.com

      Q What days are City National Bank open?

      A City National Bank is open:
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:00 AM - 12:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 4:00 PM
      Tuesday: 9:00 AM - 4:00 PM
      Wednesday: 9:00 AM - 4:00 PM
      Thursday: 9:00 AM - 4:00 PM

      Q How is City National Bank rated?

      A City National Bank has a 3.7 Star Rating from 20 reviewers.

      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM

      Related Categories

      Ratings and Reviews
      City National Bank

      Overall Rating

      Overall Rating
      ( 20 Reviews )
      11
      1
      2
      2
      4
      Write a Review

      bill thomas on Google

      image I've been banking with city national since 2018. I'm not sure why I have stayed with them so long. The staff for the most part is great, been a few glitches with personalities. But they were addressed. My biggest complaint is that they do nothing for me. There's been a few hackings on my debit card. They have never found a single one in my favor. They willingly let people steal my money. Then they cancel the card and I have to wait 10 days for a new card. Suppose I have an emergency and cant make it to a bank during working hours to get money out? They'll leave me stranded. Every other financial institution issues one immediately. Then , Ive needed a loan and I am told that I do not have enough collateral to secure one. When I finally get a home of my own to use as collateral, I am told that it's not good enough to use. Because it's a mobile home, in a park NOT on my own land. I'm at the point now where I need a vehicle. I am disabled and my truck died beyond repair and they tell me that I have to low of a credit score to qualify, it's low because I have no showing credit. How am I supposed to get credit when my own bank of 7 years won't give me any.
      No offense to the staff, but as soon as I have transportation. This bank is losing me.

      Business Response on Google Jan 15th, 2024
      Hi Bill! Thank you so much for your review. Your opinion matters to us as we continually strive to provide the best possible service to our customers. We would love to hear more about your experience so we can improve in the future.

      Gary Huggins on Google

      image Been banking with City for 8 years, never have I ever had one issue. The staff are always friendly and fast! Highly recommend.

      Business Response on Google Dec 26th, 2023
      Hi Gary! Thank you for taking the time to give us a positive review! It’s always great to hear that our customers have had a great experience. We appreciate the opportunity to serve you.

      rick s h a n h o l t z on Google

      image This review is for their ATM machine. Went there Christmas morning out of order. Its always a problem with their ATM machine. They need a new one. It is not the first time that something happens with their ATM machine.

      Missy Hare on Google

      image

      Brian leonard on Google

      image

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      Overall Rating

      Overall Rating
      ( 20 Reviews )
      11
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      2
      4

      Write a Review

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