San Pedregal

Very unprofessional and just overall rude 👎
Aug 18th, 2021

May 10th, 2021

Lovely here, did you folks have to reupgrade an upgraded apartment, the the Hunter cherry wood blade ceiling fans were just great and perfect for upgrades. Why didn't you keep them or what happened to them?😥 Edit: April 25, 2021: This is to keep you updated that the photo I recently posted wasn't actually taken today, it was taken a long time ago all the way back on June 9th 2018.
Apr 30th, 2021

We have been living at San Pedregal since November 2020 and as promised here’s my mid lease update. We do love the apartment complex and the amenities. Maintenance request are completed in a timely fashion. However the noise every morning I have experienced from my upstairs neighbor has not stopped. Imagine getting woken up almost daily by loud thumping, jumping sounds. Management has spoken with the tenant. Yvette, Mark and not sure whom else but that does no good. I received a number for courtesy patrol from Mark however they never answer so you must leave a message. Done this twice, the 1st time they returned my call approximately 10 hours later and the 2nd time not at all. I have met with Mark (office manager) about this issue. He spoke with the tenant however she doesn’t respect their leasing polices and the noise continues every morning between 640 am and 7. The suggestion I have been now given by both managers is to try to record the sounds. We have not had a great morning since I have moved here. This has continued the entire 5 months almost daily. There seems to be nothing management can do unless I figure out how to record this. So at this point I will have to base this at a 1 star. My son are disturbed every morning and we’ll how I start my day matters.
Apr 3rd, 2021

We moved into the apartment complex in November. The application process was extremely stressful and very confusing. For myself as a first time apartment renter I felt as if I was running around in circles during the approval process. Upon moving into the property the apartment was not cleaned properly and was completely dirty. The door stopper and fire extinguisher were broken, and Cobb webs in the light fixture. I completely the walk thru sheet and submitted a lengthily list with photos. I immediately received a response from mgt with an apology as well as they had the items repaired (fire extinguisher not mounted though so not sure about that). I have also submitted request for maintenance outside the home, (cig butts) and they were cleaned up promptly both times. As a new apt renter I was not clear on the fees or billing process. I was able to schedule a time to meet with Emily in mgt and she reviewed this with me. I am now clear on how billing works. I also had concerns regarding the application process and was able to voice that to Yvette. Between Emily and Yvette they took time to listen to my concerns and didn’t mind my questions. Which I appreciated. Only downer is my neighbor upstairs is extremely loud beginning every day around 642a.m. I have asked her to keep it down however that did no good. I can not hold this against mgt. but I do think they should have pet weight limits if your on the 2nd floor. I will be updating this review throughout my lease. So far we love it here! The property is absolutely relaxing and beautiful. I would recommend this property.
Jan 24th, 2021