Arvest Bank

I have been trying to resolve a fraudulent charge on my Arvest credit card for over a month. I have tried calling twice recently only to be hung up on after sitting on hold for 30 minutes plus. Weeks ago I filed the original claim and was told i would be contacted 7 to 10 days later. Not a peep from anybody. The absolute worst customer service.
Oct 21st, 2020

When will you be open again?
Jul 4th, 2020

I wish I could give negative $1500 stars, as that's how much money Arvest has charged me in overdraft fees, without even notifying me. They have refused to refund me any of it, even though my accounts were CLEARLY linked and they therefore should have taken the overdrafts from the savings account into the checking. Within a span of 6 months, they didn't notify me, and allowed the money to pile up at $5 per day, plus the overdraft charges. Corporate greed at it's peak here! I urge you to take your money literally anywhere else - perhaps choosing a bank with a less ironic slogan would be a good start. My attempts to reason using logic were met with unprecedented stupidity. WORST BANK EVER.
Nov 1st, 2018

I have a car loan through Arvest and all they do is mess up. There is a reason I don't bank with them. i have been consistent with my payments and timely, and yet somehow I am charged with late fees. I have to take time out of my work day to fix their messes, which takes away from the money I have to give to them. DO NOT BANK WITH ARVEST.
Jul 14th, 2018

Everyone is easy to work with and very kind!
Apr 18th, 2018