Hours
Chamber Rating
-
Eric Simon
Jan 26th, 2021 -
Leo Messi
May 5th, 2020 -
Susan Yang
Two tellers during the lunch hours. It took over 30 minutes to make a deposit.
Mar 5th, 2020 -
First Lady
Rude people. Avoid this location if you can. They dont want to work and when you come in to be helped you can obviously see it.
Jun 15th, 2019 -
Darla Johnson
I wanted to be safe. I had a small casino win(1575). The Horseshoe as if I wanted cash or a check. I said check just in case I was robbed on the way home. I got up, went to the bank Saturday morning (inside). I spoke with the Branch Manager. "Oh sure. We will give you 500 dollars counter credit this morning. I said, are you sure. "Yes, of course". "The rest will probably clear on Tuesday after 5pm. Guess what!!! I checked my account Tuesday morning -491. I have never in my life had a negative balance. I am done. So done. Liars. I ask them before I deposited this check whether or not it would clear. Is it a deposit hold on the check until 10/17. Mind you I deposited this check on Saturday October 5. I am done. First; BOA gets rid of temporary card; Scraps the "Keep the Change Program"; now a 12 hold on my check. Mrs. Garcia the rep stated its a personal hold from the Horseshoe with a smirk on her face. I called the Casino and I talked with the Cage Supervisor. Wells Fargo has cleared the check. Its makes sense. The casino was willing to give me the money right then and there. Why is that you can get your money from a casino but not a bank??? Run from Bank of America!!!!!!
Jun 23rd, 2020
Contact Info
- (312) 243-3221
- (312) 980-7018
- Website
Products
- Savings Accounts
- Auto Loans
- Home Mortgage
- Home Equity Lines of Credit
- Online Investing
- Business Checking Accounts
- Business Credit Cards
- Checking Accounts
- Credit Cards
- Online Banking
- Mobile Banking
ATM Services
- Drive-thru ATM
- Walk-up ATM
- Cardless ATM
- ATM accepts deposits and credit card payments
- ATM located inside
Financial Center Services
- Glass barrier at Customer Service desk
- Accepts appointments
- Commercial Deposits Accepted
- Night Deposit Accepted
- Change Orders
- Cash Non Customer Checks
- ATM Services Available
ATM Languages
- English
- Spanish
- Chinese
- Korean
- French
- Russian
- Portuguese
Hours
Related Categories
Ratings and Reviews
Bank of America
Overall Rating
Overall Rating
( 27 Reviews )Eric Simon on Google
Leo Messi on Google
Susan Yang on Google
Two tellers during the lunch hours. It took over 30 minutes to make a deposit.
First Lady on Google
Rude people. Avoid this location if you can. They dont want to work and when you come in to be helped you can obviously see it.
Darla Johnson on Google
I wanted to be safe. I had a small casino win(1575). The Horseshoe as if I wanted cash or a check. I said check just in case I was robbed on the way home. I got up, went to the bank Saturday morning (inside). I spoke with the Branch Manager. "Oh sure. We will give you 500 dollars counter credit this morning. I said, are you sure. "Yes, of course". "The rest will probably clear on Tuesday after 5pm. Guess what!!! I checked my account Tuesday morning -491. I have never in my life had a negative balance. I am done. So done. Liars. I ask them before I deposited this check whether or not it would clear. Is it a deposit hold on the check until 10/17. Mind you I deposited this check on Saturday October 5.
I am done. First; BOA gets rid of temporary card; Scraps the "Keep the Change Program"; now a 12 hold on my check. Mrs. Garcia the rep stated its a personal hold from the Horseshoe with a smirk on her face. I called the Casino and I talked with the Cage Supervisor. Wells Fargo has cleared the check. Its makes sense. The casino was willing to give me the money right then and there. Why is that you can get your money from a casino but not a bank??? Run from Bank of America!!!!!!