Mark McCullough - State Farm Insurance Agent

Feb 27th, 2024

Very professional and responsive
Aug 9th, 2023

Mark and staff are honest and very helpful. They are a great team to work with when you need their help the most!
Jun 11th, 2023

I want to just truly thank agent Mr. Sam Guyton-Evans for all amazing help with securing apt rental insurance. Sam was incredibly nice, a people person, and very helpful. It was such a pleasure doing business with him. Also, Sam mailed a beautiful note of thanks and welcome to the neighborhood. Sam made me feel right at home before being home. I highly highly recommend Sam for all your insurance needs. Super awesome out of this world.
Mar 23rd, 2023

My family and I have been waiting on the side of the interstate for over 12 hours now in Florida waiting for State Farm roadside assistance. We have a RV so they asked us to pay a nominal upfront for this free service in the amount of $105. Then they said they cant give us a time estimate or tell us if anyone will be able to get us. That was 12 hours ago. Out of desperation m, we started calling companies on our own after 12 hours and found our own company within 5 minutes of calling but the expense if very high ($2500). State Farm could not tell us how much would be covered if we chose this service and had no provision to help. The person on the roadside assistance line said she would cancel our roadside request if I kept asking questions. She became more helpful when I asked if the call was being recorded. It is terrifying to sit with semis coming within a foot or two of your vehicle at full speed for over 12 hours. We have had insurance through this company for over 20 years. Everyone deserves better than this. Put people above your profits. If you had reached out to the local towing companies with a fair quote, they would have come within 30 minutes. That is what we were told. Please at least have a provision to estimate out of pocket costs if you cant help. Update: 20 hours on the side of the highway and never anything from State Farm. Thankfully one of tow truck drivers we called in the early morning hours found a driver by noon the next day. We will be canceling our insurance with this company. Hopefully you never have this situation but if you do please k own they will not provide any help.
Dec 22nd, 2023