Mainstay Suites St. Louis - Airport - Closed

Great accomodations. Big parking lot down the street for larger vehicles. Grocery store and a few restaurants nearby
Nov 4th, 2020

Aug 21st, 2020

Apr 27th, 2020

Not a very clean place. Room was absolutely disgusting!! Not until I threatened to go somewhere else and ask for refund did they then give me an upgraded room. Then ok. Just don't think u get a nice clean room w/ cheaper room.
Feb 8th, 2020

!!!!!( Not Kid Friendly)!!!! Rooms are nice, and a good stay but the main issue to me is the fact that I was charged twice for 1 night and then charged 75 dollars for incidentals to the kitchen area for food spilled,( dry cereal and waffle batter on the machine) was blamed on my kids and wife where eating in the dinning room late in breakfast @ 8:48am. I called back and received attitude from the front desk (Kesha). As soon as I said what I was calling about see said, “ I know whom you are!”, I said this must be a joke, ( if it wasn’t bad then she even yelled at my child the day before when he went to check if breakfast was still going on the day before.) I asked for evidence (photos) for the mess, but still hasn’t produce nothing. I will never stay here again after feeling so horrible the way she ( Kesha) behaved with me and my wife. I Already contacted corporate about the issues. ( Not kid friendly)!!!! 😡
Dec 12th, 2019