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      Twins Buick GMC

      ( 1895 Reviews )

      Twins Buick GMC
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      Chamber Rating

      Verified Member
      4.5 - (1895 reviews)
      1577
      79
      40
      27
      172
      Read Our 1895 Reviews

      Chamber Rating

      Verified Member
      4.5 - (1895 reviews)
      1577
      79
      40
      27
      172
      › ‹
      • Christian Wilsbach

        They sold me a truck that broke down right before I drove it off the lot. Brandon the sales guy insured it would be fixed immediately. Took two weeks to fix the whole time I had to try and get a hold of him to see what was going On. Agreed and signed on a 40 month finance just to see the bank has me on a 54 month finance. Steer clear of this place. Wasnt going to post anything till I had seen someone say the exact thing happend to them.
        Apr 9th, 2024

      • Allison Readnour

        Very disappointed with my experience. My car got totaled, so I desperately needed a car. The test drive experience was easy & zero pressure was put on me. I decided to buy a 2016 Ford Escape. A WEEK after purchase the check engine light turned on. My code reader showed 2 different codes and also showed that the codes were cleared RIGHT BEFORE purchase. I brought the car back to the dealership & they worked on it for 2 weeks. Finally got the car back & barely 2 weeks later the check engine light is on again! Joe the mechanic was helpful and nice, but I do not trust this dealership at all. I recommend anyone test driving a car to bring a code reader with you or take it somewhere to get checked.
        Apr 8th, 2024

      • Kaitlyn Frasher

        Joe was super awesome! Very helpful and nice!
        Apr 6th, 2024

      • Jacqueline Thorpe

        Dee Jones is so amazing! Literally got a brand new car in less than 1 hour! Including all the paperwork! I highly recommend this man if you're looking for a new or used car! The entire staff was so friendly and I felt respected as a person and not just looked at as a "commission". I'd give 10 stars if I could! Hands down the smoothest car buying experience I've ever had!
        Apr 2nd, 2024

      • Jeffrey Hurford

        I saw Jenns truck on fb, I used to work at twins so it was a no brainer. Thanks Jenn and Judd My wife also just bought a brand new terrain from Brandon :) thanks twins
        Mar 30th, 2024

      Read Our 1895 Reviews

      About
      Twins Buick GMC

      Twins Buick GMC is located at 960 Morse Road in Columbus, Ohio 43229. Twins Buick GMC can be contacted via phone at (614) 515-4194 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for Twins Buick GMC?

      A The phone number for Twins Buick GMC is: (614) 515-4194.

      Q Where is Twins Buick GMC located?

      A Twins Buick GMC is located at 960 Morse Road, Columbus, OH 43229

      Q What is the internet address for Twins Buick GMC?

      A The website (URL) for Twins Buick GMC is: http://www.twinsbuickgmc.com?cs:pro=yext

      Q How big is Twins Buick GMC?

      A Twins Buick GMC employs approximately 20+ people.

      Q How is Twins Buick GMC rated?

      A Twins Buick GMC has a 4.5 Star Rating from 1895 reviewers.

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      Ratings and Reviews
      Twins Buick GMC

      Overall Rating

      Overall Rating
      ( 1895 Reviews )
      1577
      79
      40
      27
      172
      Write a Review

      Christian Wilsbach on Google

      image They sold me a truck that broke down right before I drove it off the lot. Brandon the sales guy insured it would be fixed immediately. Took two weeks to fix the whole time I had to try and get a hold of him to see what was going On. Agreed and signed on a 40 month finance just to see the bank has me on a 54 month finance. Steer clear of this place. Wasnt going to post anything till I had seen someone say the exact thing happend to them.

      Allison Readnour on Google

      image Very disappointed with my experience. My car got totaled, so I desperately needed a car. The test drive experience was easy & zero pressure was put on me. I decided to buy a 2016 Ford Escape. A WEEK after purchase the check engine light turned on. My code reader showed 2 different codes and also showed that the codes were cleared RIGHT BEFORE purchase. I brought the car back to the dealership & they worked on it for 2 weeks. Finally got the car back & barely 2 weeks later the check engine light is on again! Joe the mechanic was helpful and nice, but I do not trust this dealership at all. I recommend anyone test driving a car to bring a code reader with you or take it somewhere to get checked.

      Business Response on Google Apr 8th, 2024
      Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered with your recent car purchase. It's disheartening to hear that your initial excitement was dampened by subsequent issues with the vehicle.We truly value transparency and strive to ensure that every customer has a positive experience with us. It's concerning to learn about the check engine light issues you faced shortly after your purchase and the discovery that the codes were cleared prior to your acquisition. This is certainly not the level of service and quality we aim to deliver.We appreciate your commendation of Joe, our mechanic, and we will make sure to address the recurring check engine light problem promptly and thoroughly to regain your trust. Your feedback regarding bringing a code reader or having the vehicle checked before purchase is invaluable, and we will use it to improve our processes moving forward.Please know that your satisfaction is of utmost importance to us, and we are committed to resolving this matter to your satisfaction. If there's anything else we can do to assist you further, please don't hesitate to reach out to us directly.Again, we apologize for the inconvenience caused and appreciate your patience and understanding. Someone from our management team will be reaching out in hopes of a resolution soon.

      Kaitlyn Frasher on Google

      image Joe was super awesome! Very helpful and nice!

      Business Response on Google Apr 8th, 2024
      Hi, we're happy you found our staff to be so supportive during your experience here at Twins Buick GMC. If you're ever in need of more help, please let us know!

      Jacqueline Thorpe on Google

      image Dee Jones is so amazing! Literally got a brand new car in less than 1 hour! Including all the paperwork! I highly recommend this man if you're looking for a new or used car! The entire staff was so friendly and I felt respected as a person and not just looked at as a "commission". I'd give 10 stars if I could! Hands down the smoothest car buying experience I've ever had!

      Business Response on Google Apr 8th, 2024
      It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

      Jeffrey Hurford on Google

      image I saw Jenns truck on fb, I used to work at twins so it was a no brainer. Thanks Jenn and Judd
      My wife also just bought a brand new terrain from Brandon :) thanks twins

      Business Response on Google Apr 8th, 2024
      Hi, we are so happy to read such a great review about Twins Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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      Overall Rating

      Overall Rating
      ( 1895 Reviews )
      1577
      79
      40
      27
      172

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