Fortner Fine Living

My friend had good results from Fortner, but my results were so horrible it was hard to believe. I spent THOUSANDS on upholstery for four pieces: sleek mid-century sofa, two club chairs, and one antique side chair. And the results were ridiculously shoddy: puckered seams, wiggly piping, uneven stretching of fabric on the frame, cushions that didn’t REMOTELY fit, nails sticking out — and, worst of all, they overstuffed the sleek sofa until it was an ugly bloated thing that looked like a cheap purchase from a low-quality discount store. Fortner agreed to fix three of the pieces, but we had to get more fabric due to poor cutting initially. Delay of several weeks. And Fortner’s was not friendly about it but grudging — failed to return phone calls, etc! Incredible hassle. I made call after call for a year, trying to get the job finished. When I talked to a top executive, he professed to have no knowledge of of the many calls I had made. The final result was okay but not great. NOT worth the top-of-the-line prices I paid. Apparently they were expanding their business and hired a lot of new staff. My decorator was appalled and apologized profusely for recommending them, but it wasn’t her fault that a previously excellent business had new management and was going downhill. It seems some of the upholsterers are good, and some are lousy — and quality control by management was non-existent.
Sep 25th, 2019

Best in central Ohio. They are expensive, but if you plan on keeping your furniture, pillows, bedding for a long time, it is worth it. The work is very high quality. I wouldn't get my upholstery, curtains, pillows, bedding made anywhere else.
May 1st, 2019

Incredible furniture at a good price (:
Mar 15th, 2019

Overpriced
Mar 13th, 2019

Jan 31st, 2019