Arrow Roofing and Siding

A company that stands behind their work. Refreshing.
Mar 28th, 2021

Arrow came out to give me an estimate to have insulation blown into our attic space. Said estimate should only take a couple days to get back with us. It has now been over 2 months. Have called multiple times to get a different excuse each time. Finally called a different company and we had completed next day. Horrible experience.
Nov 28th, 2020

Kicked out of the Better Business Bureau! Look them up on the BBB website. This company does not know what the words quality or integrity means. Stay far, far away from them. They used to be good before getting under new ownership, and their reputation has been horrible ever since.
Sep 10th, 2020

Would give them zero stars if I could. Caught them making short cuts on the framing for our house, they ordered the wrong color for our siding, left us without gutters for 3 weeks, office was extremely rude and defensive on big mistakes, and even installed a vent incorrectly when they did the roof causing a leak into the house. Had to have them come out several times after the work was complete trying to get it done correctly, it was very painful.
Jul 4th, 2020

If I could give them 0 I would. I would not recommend these guys to anyone. They were great to start off but once they got a down payment they ghosted us for two weeks so we couldn’t even get a refund if we wanted to. I had to call and leave the owner Josh a voicemail talking about how they advertise for being part of the better business bureau on their site but they actually are not affiliated at all. A few things about them is that they do 0 work themselves besides estimates. Everyone is subcontractors that shows up so you are trying to fight your way through someone to get ahold of Arrow to fix anything that goes wrong. A few things that happened with our repair that was started almost 3 months ago, after the osb was taken off the roof, someone stepped on our indoor ceiling drywall. Which meant another subcontractor had to come out and fix that. Also the gutter subcontractor that came out apparently fell off our roof and broke a few fence pickets. Nothing was said to us so when I sent arrow and image of the broken fence they seemed oblivious, called the gutter company, the owner of the gutter company said they knew it happened and they would fix it. They didn’t let anyone know it happened though and were going to just let it stay that way. They never did and I guess an estimator from Arrow came out and did it. Overall I am glad the roof is done, it looks great but their communication is abysmal and I’m glad we can move on.
Nov 17th, 2020