Four Points by Sheraton Allentown Lehigh Valley

lyric Dennis _{on Google}

Mar 21st, 2024

They advertise room service on the website, we also called 2 separate times to confirm they have room service. Upon arrival, they dont ACTUALLY have room service, but you can take your food from the pub to your room. We found a few stains on our comforters. The comforters feel paper thin, was very cold especially in the cold nights in PA, even with the heater set at 74 - which is usually too hot for me. A lot of the times even with it set at 74 the heater would shut off when the room hit 71. Found some hairs in the shower that I am pretty sure were neither of ours. I dont recall seeing pictures online of the sink being OUTSIDE of the bathrooms. Weird. The bathrooms are absolutely tiny on top of that. The mini refrigerator in the rooms did not seem to be clean as there was food residue in it and it looked like there were some crumbs in the top bit(freezer) of the mini fridge. They also unplug the refrigerators in the rooms I guess after every use, so take note of that before sticking any food in there. This hotel seems like they have falsely advertised A LOT, and have bought the absolute cheapest option in every aspect of the hotel. Even the luggage carts to help take bags into the rooms were very very unsturdy and looked as if they were going to break, we didnt even have that much luggage on them.
The only good thing about this hotel was the staff honestly. Every single staff member we encountered was so kind and helpful.
Overall though, bad experience. And it wouldnt have been such a bad experience had they advertised their hotel and rooms honestly and accurately.

Sean Foley _{on Google}

Feb 16th, 2024

stayed here the night of February 8-9, 2024 (turned 50 years old at this hotel) enroute from Pittsburgh to Cape Liberty Cruise Port.
Checkin was easy- did it on the app- stopped at the front desk to get another key, gentleman working was very friendly and receptive (I forgot my reading glasses and he offered his)
Room was clean and comfortable, easy access from the highway.
ate at the bar, bartender was friendly, their menu is awesome, they have some great choices (even pierogies and scrapple at breakfast)
had a good, filling breakfast the following morning. would certainly stay here again, even the other patrons at the bar (who were local) were very friendly