Holiday Inn Express & Suites Aurora - Naperville, an IHG Hotel

Annabella Scaglione _{on Google}

Apr 3rd, 2024

This place aint it. The manager yelled really loud at my friend Jalen for listening to music he wasnt even playing it loud you could just hear madeo madeo mamba Gio in low volume. Speaking of loud this place be smelling like that loud in the hallways and rooms. The tvs didnt even offer trae that movie out now on tubbi. What kind of place is this there were carpet stains it looked my one of my sistas spilled some of grandmas yams all over the floor. This place aint it dont stay here

Jeremy Meyerson _{on Google}

Mar 28th, 2024

The hotel literally smells like fart after a giant meal at pita inn. Theres pee stains on the toilets when you arrive, it reeks of all kinds of weed and cigarettes, youre better of sleeping outside on an air mattress wiping with chipotle napkins then staying here and looking at strangers pee stains. you wont sleep all night from loud noises and the unprofessional salty manager Gretchen will spin every story and blame you for your awful stay instead of trying to do anything about it.

pam anderson _{on Google}

Mar 14th, 2024

I arrived to the hotel and there was pee stains all over the toliet. They also stationed me right near the loud broken elevator that kept making noises throughout the night. The hotel smelled like weed and there was loud foot stomps throughout the night.
The Manager Gretchen did not help at all and tried to blame me for leaving stains

Margaret Easter _{on Google}

Mar 7th, 2024

Me and my mother have stayed at this hotel twice in a three week window. Both times we have checked in, Andrew Simpson was there, smiling. He helped us with our luggage cart when we were having trouble and greeted us so warmly every night we stayed. Our rooms were very clean, and everything looked fresh. Breakfast, contrary to many reviews, we thought was great! The pool is very nice and the area is clean as well. The only complaint we had was the area in which the hotel was in, there is a lot of hustle and bustle from the street/ casino, and we had a man approach us outside. Other than that, this was a phenomenal experience, and praise once again for Andrew Simpson. We always look forward to seeing him!

denis kendall _{on Google}

Mar 4th, 2024

We came to check this place out.
Looks clean.