Gerber Collision & Glass

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.7 - (69 reviews)
37
9
3
2
18

About
Gerber Collision & Glass

Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Contact Info

Services

  • PDR
  • Auto Body Repair
  • Windshield Replacement
  • Collision Repair
  • Dent Removal
  • Bumper Repair
  • Paintless Dent Repair
  • Auto Glass
  • Estimates

Specialities

  • Dent Repair
  • Collision Repair
  • Auto Body Repair
  • Bumper Repair
  • Windshield Replacement
  • Auto Glass
  • Auto Body
  • Body Shop
  • Collision Center

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Gerber Collision & Glass?

A The phone number for Gerber Collision & Glass is: (630) 862-2800.


Q Where is Gerber Collision & Glass located?

A Gerber Collision & Glass is located at 19 S Route 59, Aurora, Illinois 60504


Q What is the internet address for Gerber Collision & Glass?

A The website (URL) for Gerber Collision & Glass is: https://www.gerbercollision.com/locations/aurora-rt-59-il


Q How big is Gerber Collision & Glass?

A Gerber Collision & Glass employs approximately 20+ people.


Q What days are Gerber Collision & Glass open?

A Gerber Collision & Glass is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM


Q How is Gerber Collision & Glass rated?

A Gerber Collision & Glass has a 3.7 Star Rating from 69 reviewers.

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Ratings and Reviews
Gerber Collision & Glass

Overall Rating

Overall Rating
( 69 Reviews )
37
9
3
2
18
Write a Review

Sandy Stangl on Google

image GREAT OVERALL EXPERIENFE. tech was in communication and timely. Explained everything will. I just wish the pricing could have been about 10.00 less for the 2 small repairs. Oh well! I'd use then again.

Business Response on Google Apr 7th, 2024
Sandy,We are happy to know that our team had a great experience, communicated with you, and completed the work in a timely manner! We thank you for the awesome four star review and we hope you enjoy the rest of your day!!!

RamonV Magallan on Google

image I had work done on my car and its already failing. And i went to show them and they said id get new parts and havent heard back in 2 weeks and ive been calling just to get some answers and NO ONE PICKS UP THE PHONE EVER.

Business Response on Google Mar 14th, 2024
RamonV,Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations. Customer satisfaction is very important to us. I understand General Manager Jacqueline has already been in contact to have your concerns addressed. Thank you for giving us the opportunity to address your concerns. Please feel free to contact us any time should any other issues arise.

J R on Google

image Had my jeep serviced here almost 2 years ago. I originally had damage near the front passenger wheel which was fixed. But they removed the back window seal strip even though it wasnt damaged and didnt need to be removed, they explained the part was on back order every time I tried to call to have it replaced. Seems as though they used mine for another vehicle, and now give me the run around when I ask for it to be replaced.Very shady

Business Response on Google Feb 2nd, 2024
Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations and would like to investigate further. Is there a repair order number or customer name that you can provide us so we can investigate this further? Customer satisfaction is very important to us and we would like to get more information on this matter to better serve you and our customers. Thank you.

M G on Google

image Total lack of communication and care! My wife dropped her car off on Jan 9th for a minor bumper repair. She was told the car would be ready the next day. After 6 days, we still dont have the car back although weve been told 3 times now that it would be ready the next day. Because of this, weve had to rent a car twice. Also the location is very hard to reach by phone and they never call back despite promises that they would. I can understand that they have no control on part supplies. However the total lack of communication and zero customer care is 100% on them. Its the last time were using Gerber!

Business Response on Google Jan 18th, 2024
MG, we are sorry to hear this and understand the location has reached out. Please advise if you need any further assistance, we apologize for your experience. Thank you

Kajsa Nichols-Smith on Google

image My car went there for repairs after I was rear ended. It came back with deep scratches in the paint on both the front driver and passenger side doors.
They probably wont do anything to fix it.

Business Response on Google Dec 15th, 2023
Kajsa, we are sorry to hear this and understand you will be going back to the location Thursday. Please advise if you need any further assistance, we apologize for any inconvenience. Thank you

Load More Reviews

Overall Rating

Overall Rating
( 69 Reviews )
37
9
3
2
18

Write a Review

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