Chamber of Commerce

      The Cheesecake Factory

      ( 5339 Reviews )

      The Cheesecake Factory
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      Hours

      Thursday:
      11:00 AM - 10:00 PM
      Friday:
      11:00 AM - 11:00 PM
      Saturday:
      11:00 AM - 11:00 PM
      Sunday:
      10:00 AM - 10:00 PM
      Monday:
      11:00 AM - 10:00 PM
      Tuesday:
      11:00 AM - 10:00 PM
      Wednesday:
      11:00 AM - 10:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.3 - (5339 reviews)
      3346
      1034
      434
      205
      320
      Read Our 5339 Reviews

      Chamber Rating

      4.3 - (5339 reviews)
      3346
      1034
      434
      205
      320
      › ‹
      • Keisa Sharpe-Jefferson


        Apr 11th, 2024

      • Amanda Hollis


        Apr 11th, 2024

      • Mela hudson

        The food is always delicious. The service was slow but the waitstaff was friendly. They forgot our bread and others received their food before we did.
        Apr 9th, 2024

      • Charles Holt


        Apr 8th, 2024

      • Jacob Li

        I have to say I am pretty disappointed in Cheesecake Factory. I have been ordering from here for a while and never had any issues. Today was unacceptable. I placed an order at 6:20 and the estimated time was 6:45 I arrived at 6:45 to be told my order was ready and should be out shortly. Fast forward another 20 minutes, I am told they are just waiting on fries. I continue to wait another 10 minutes before my order is complete. By then my original order is cold and soggy since it was waiting 30 minutes for fries. I would have thought at the very least someone would be apologetic or ever offer some form of compensation. I do not believe I will be returning to this location as it just seems they don't have the capacity to handle orders efficiently anymore. I know many people in the restaurant industry and management needs to get a handle on their kitchen.
        Apr 8th, 2024

      Read Our 5339 Reviews

      About
      The Cheesecake Factory

      The Cheesecake Factory is located at 236 Summit Blvd in Birmingham, Alabama 35243. The Cheesecake Factory can be contacted via phone at 205-262-1800 for pricing, hours and directions.

      Contact Info

      •   205-262-1800

      Products

      • CHEESE CAKES
      • GIFTS
      • TOPPINGS

      Services

      • CLASSES

      Payment Methods

      • MasterCard
      • Visa

      Questions & Answers

      Q What is the phone number for The Cheesecake Factory?

      A The phone number for The Cheesecake Factory is: 205-262-1800.

      Q Where is The Cheesecake Factory located?

      A The Cheesecake Factory is located at 236 Summit Blvd, Birmingham, AL 35243

      Q What is the internet address for The Cheesecake Factory?

      A The website (URL) for The Cheesecake Factory is: https://locations.thecheesecakefactory.com/al/birmingham-77.html?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places

      Q How big is The Cheesecake Factory?

      A The Cheesecake Factory employs approximately 6-10 people.

      Q Is there a key contact at The Cheesecake Factory?

      A You can contact Dave Larson at 205-262-1800.

      Q What days are The Cheesecake Factory open?

      A The Cheesecake Factory is open:
      Thursday: 11:00 AM - 10:00 PM
      Friday: 11:00 AM - 11:00 PM
      Saturday: 11:00 AM - 11:00 PM
      Sunday: 10:00 AM - 10:00 PM
      Monday: 11:00 AM - 10:00 PM
      Tuesday: 11:00 AM - 10:00 PM
      Wednesday: 11:00 AM - 10:00 PM

      Q How is The Cheesecake Factory rated?

      A The Cheesecake Factory has a 4.3 Star Rating from 5339 reviewers.

      Key Contacts

      image
      Dave Larson
      Manager

      Hours

      Thursday:
      11:00 AM - 10:00 PM
      Friday:
      11:00 AM - 11:00 PM
      Saturday:
      11:00 AM - 11:00 PM
      Sunday:
      10:00 AM - 10:00 PM
      Monday:
      11:00 AM - 10:00 PM
      Tuesday:
      11:00 AM - 10:00 PM
      Wednesday:
      11:00 AM - 10:00 PM

      Related Categories

      Ratings and Reviews
      The Cheesecake Factory

      Overall Rating

      Overall Rating
      ( 5339 Reviews )
      3346
      1034
      434
      205
      320
      Write a Review

      Keisa Sharpe-Jefferson on Google

      image

      Amanda Hollis on Google

      image

      Mela hudson on Google

      image The food is always delicious. The service was slow but the waitstaff was friendly. They forgot our bread and others received their food before we did.

      Business Response on Google Apr 11th, 2024
      Thank you for your review, Mela. We're so glad you enjoyed our delicious food. We are sorry you were not fully satisfied with our service during this visit. Next time, if there is anything that can be done to improve your experience, please let our managers know so we can do our best to make things right. Thanks again for your patience with the wait, and we're glad you enjoyed the rest of your visit.

      Charles Holt on Google

      image

      Jacob Li on Google

      image I have to say I am pretty disappointed in Cheesecake Factory. I have been ordering from here for a while and never had any issues. Today was unacceptable. I placed an order at 6:20 and the estimated time was 6:45 I arrived at 6:45 to be told my order was ready and should be out shortly. Fast forward another 20 minutes, I am told they are just waiting on fries. I continue to wait another 10 minutes before my order is complete. By then my original order is cold and soggy since it was waiting 30 minutes for fries. I would have thought at the very least someone would be apologetic or ever offer some form of compensation. I do not believe I will be returning to this location as it just seems they don't have the capacity to handle orders efficiently anymore. I know many people in the restaurant industry and management needs to get a handle on their kitchen.

      Business Response on Google Apr 9th, 2024
      Hi Jacob, we are truly sorry for your experience in picking up your To-Go meal order. We would have been frustrated too. Our team should better communicate the status of your order, we should be much more attentive when putting together an order, and we will address this with them. Next time, please let our managers know if anything about your experience can be improved so we can do our best to make it right. Thank you for your review, and we hope you can give us another chance.
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      Overall Rating

      Overall Rating
      ( 5339 Reviews )
      3346
      1034
      434
      205
      320

      Write a Review

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