Vulcan Tire & Automotive

Apr 6th, 2024

Today my husband left work and had nail in his tire. Thank goodness Vulcan was still open. They patched it up in no time. So nice!! We always use them for our car needs. Super convenient and always answers our questions. We love them!!
Mar 25th, 2024

I've shopped at Vulcan for years (going back to the Estes days) I've finally had enough. The front desk team is always welcoming, but once it gets down to talking turkey, I feel like I'm getting hustled...and this year I was. God bless them and their business, but I'm returning to Costco Vulcan can't touch their customer service, transparency, and all-around value.
Mar 6th, 2024

(Trussville Branch). My wife went to have an alignment issue on a 22 Armada fixed. It started pulling the opposite direction after the alignment. She went back in to get it corrected, to which it started to pull in the original direction after the 2nd attempt. She went in for a 3rd time and Griffin, the manager, and Rusty began to mock her. Asking her if she was going to wait for the service would she be pacing the floor during the service and asking questions. Griffin asked her that to which Rusty began to smile because he thought it was funny. Of course they would deny it. I spoke with Griffin on the phone and he repeatedly called me my man, which I told him I wasnt his man. This is all a week after I ordered tires from them (Rusty) and he ordered the wrong tires and put them on. Didnt realize it until I picked up my vehicle while they were closing. And I didnt notice because I was disturbed that they cracked my oil filter casing and had to replace it. They cracked it because they told me I didnt have to pay to replace it. I wouldnt recommend Vulcan. And if J Estes wants to contact me, the store will have that information.
Feb 17th, 2024

This team is awesome! Helped me out with my BMW on short notice and did a great job! Efficient, trustworthy, and knowledgeable. Thank you Rusty and Griffin!
Feb 9th, 2024