Luxury Nails

Mar 30th, 2024

Always treated ery well by everyone.
Mar 5th, 2024

Terrible service. They said they could do a look and did not get close to it. Then I told them it wasnt what I ask for ..they got upset, brought their co worker, started getting loud, they started to blame me. Terrible service. I told them to take off the design. I left with no design BUT was still charge full price, for something I didnt get. DO NOT COME HERE. Check out their yelp to see their actual reviews.
Mar 3rd, 2024

Dec 20th, 2023

Please read!!! Worst experience ever. I want to start by saying, I got to the nail salon at 6:30pm and they close at 8pm. I called to confirm if they had availability for a fill/pedicure, in which they confirmed they did. Fast forward As I was getting my pedicure done, before the nail tech started drilling, I asked if she could be soft with the drill because my nail bed was thinning. After a little drilling, I asked if she could just do a soak off on my toes because it was hurting. She initially said, No we dont do soak offs. Then after a little more drilling she decided to do a soak off because I kept pulling away because my toes started to hurt. I got the deluxe pedicure, my pedicure was rushed, no massage, and the hot towels were barely even warm. Fast forward She tried to convince me to get colored acrylic powder, in which I respectfully declined. As I was getting my nails done she kept flinging my hand. After applying the acrylic, she made me pay. Im not use to paying for a service before, unless it is fast food. She made up some ridiculous excuse explaining why, which was very brief. I didnt mindbut dont lie to me. She asked me to sign the receipt, but I intentionally waited to see if her attitude would get better, because I had planned on tipping her and I always tip my nail techs. After buffing my nails, she insisted again that I sign the receipt, in which I did. Fast forward Two of my nails were messed up (one had bubbles in the gel and the other I scraped while putting my hand under the light. I asked if she can fix them and she said I would have to take the polish off. I let her know she can do whatever she needs to do to fix it. I already paid and I wasnt going to leave there not satisfied with my service. She got annoyed and said, Girl I got to go home. It was about 8:15pm when she said this. I didnt respond to that comment. When she made this comment, all of her coworkers were already gone. Im sure if they were there she wouldnt have used those poor choice of words. She ended up fixing my nails, thankfully. I did not tip. This was the most unprofessional and poor quality service Ive ever experienced at a nail salon. I was respectful the entire time. I did not catch her name, but I assure you I will not be going here again, or referring anyone to this place.
Mar 17th, 2024