Alaska Train

Jun 30th, 2023

Stunning adventure. Best way to travel.
Jun 26th, 2023

The train ride to Seward was amazing! The view spectacular and seeing so many different animals was awesome! I highly recommend the trip!
Jun 9th, 2023

Two employees stood out especially terribly: Bailey, who was very vocal about quitting her position at Alaska Train tomorrow (which speaks volumes about the working culture at this business on its own), and Daniel Fretwel who, together with another employee we unfortunately do not have the name of, attacked us after her screaming at us with swear words for taking images at the balcony. I work in the travel industry and have been fortunate to work with different governments and US states, but what is being done by the Alaska Train employees is a shame for the travel industry. The level of rudeness and disrespect was by far our worst service experience my group had on their trip we are shocked by the (lack of) service we received and hope that Alaska Train will take better measures training their staff and providing a memorable experience - in a positive way - to the customers that come here to enjoy the Alaskan beauty.
Jun 7th, 2023

Unfortunately the staff (Bailey) made this trip a bummer. We walked into the wrong section and after being told to leave, we didnt argue, instead got cussed out while in the process of leaving the area. After, Daniel, the manager, not only did not believe us and our experiences, but asked us to stop talking about the situation as he believed we fabricated it. Bailey claimed to be behaving this way due to a bad day, and then said she was quitting the next day, and Daniel did not take any note for how we felt as passengers, nor did he treat us as adults. We paid to be on this train and as a service, it was dissapointing. It was shocking to be treated and talked to this way.
Jun 5th, 2023