CMS Cleaning

Craig Stout, owner of CMS Grout, Tile and Carpet Cleaning Services applied a paver sealer to our driveway, over a previously failed sealer done by another company. He assured us the pavers would look alot better. Upon leaving the job, he said he would come out and burnish them to remove a cloudy look. We have called him 5 times and sent numerous emails to him abut fixing this situation. He never returns the calls or e-mails. If you are looking for a shyster (professionally unscrupulous), Craig is your guy!
Oct 12th, 2020

I hired Craig Stout to Strip and re-seal my Saltillo tile. He stripped the tile and did not let it dry before you apply the sealer. My patio now has white flaking spots all over where the sealeris coming off. I have tried to contact Mr. Stout by text and email and phone calls. He has not responded. I send a complaint to the Better Business Bureau, they contacted him and he did not respond to them either. I wouldnt hire this guy.
Jun 9th, 2020

Had the folks from CMS cleaning out to clean my travertine tile. I did not realize how beautiful it was. Great job they were fast and friendly. It was so easy I am having them back to seal my paver patio. Highly recommended
Jul 1st, 2018

Jun 19th, 2018

We hired Craig Stout to clean and restore the Saltillo tile on our front porch and back patio. He assured us several times that it would be beautiful and it would look great when he was finished. He power washed our tile doing terrible damage to it and then proceeded to seal over the top of the damage. We were left with an array of splotchy, damaged and discolored tiles. It looks horrible! The front sidewalk will have to be replaced. I will post pictures above. We called and texted many times before finally getting a response but he offered no solutions. Now he doesn't respond at all. We paid him $1291.00 for less than 3 hours of work and now have to replace most of the work he did at great expense to us. DO NOT USE THIS GUY. He is dishonest, takes his paycheck and runs and will not help you out afterwards.
Jun 1st, 2021