Heroes Pub and Grub

john rogers _{on Google}

Apr 2nd, 2024

Good Food Fair service too bad they got Jason the poker jerk there chasing customers off .. 2 jokers poker is just that. I drive a long way to go to that pub over there over 18 miles to go spend my money at your place Now Jason threatening me tell me don't come back like he owns your place nice very nice. Definitely would have got a better review if it wasn't for him. 4/4/2024 and 2 jokers are gone Plus new management LOL!!!

Robert Hageman _{on Google}

Apr 4th, 2024

Been coming here since Darren opened it. Loved this place and had great food but ever since Darren died the service has been snowballing down hill. Last few visits haven't been very pleasant and last night was probably my last time coming. I love their food and the cooks get 5 stars but the bartenders have poor service skills. We sat down and got immediate service but after that they never made eye contact and we had to flag them down. It was moderately busy so we tried to be patient. Our order was taken and a few minutes later was told they were out of that item and if we wanted something else. Then she never came back to check on my new options. I had to flag down another bartender. When my amazing food arrived I noticed there was no pineapples on my Hawaiian burger so I had to get the bartenders attention again and told her the issue and she just kept repeating she wasn't the one who took my order. She ended up taking the half of my burger I had left to the kitchen and a handful of pineapple chunks were put on the burger and returned to me. She said the menu was wrong and the Hawaiian burger doesn't come with pineapples but it clearly says "with a pineapple ring". After I ate the burger I went to the bathroom to wash my hands and over heard her telling the cook about the guy who made a big deal about the pineapples. Ive been coming here since their grand opening and supported them all through covid and Darrens death but unfortunately the service seems to be getting worse every time I come so I wont be back. I heard there's new management coming in, I hope they can fix everything cause the food really is amazing.