Massage Envy - Tucson Foothills

Shannon is awesome!
Apr 11th, 2024

Apr 7th, 2024

Very professional and the 1 hour massage was amazing. I will return
Mar 30th, 2024

Very rude receptionist on the phone and in person. It felt like it was an interrogation and she was not helpful in making my appointment.
Jan 8th, 2024

Very disappointed in the manager at Tucson Foothills. She goes out of her way to pretend she is doing everything within her power to accommodate customers, but has excuse after excuse as to why she cannot be held personally accountable for her failures to actually do so. I suggest she find a therapist or join a support group to understand why she views herself as both a hero and victim, and why others are always at fault when she falls short. Her unresolved triggers are clearly preventing her from seeing the ways in which she is contributing to the frustration of her patrons. I have asked her to initiate cancellation of my membership, despite being a satisfied Massage Envy customer for many years, specifically because of two very upsetting conversations I had with her today. At no point did she even attempt to encourage me to reconsider. In fact she seemed happy to lose my business. Because of one person, the Tucson Foothills Manager, I no longer wish to be a paying Massage Envy client.
Nov 27th, 2023