Rowland Alexander Tax Services

I was referred to Lisa by another client but my experience was not as expected. The initial call went great but after we sent all of our tax info and she confirmed receipt, 4 weeks of silence went by. I followed up on April 9th and she stated my taxes would be done this weekend. 2 1/2 weeks later I decided to follow up again to learn that she hasnt started on my taxes. I believe she may be great at tax preparation but lack of follow up for a new client was disappointing. My wife and I decided to go with another preparer.
Mar 5th, 2022

What a great experience! One form to fill out and one quick phone call with the CPA, and I was done. I have rental properties and several investment changes for the first time this year, so I wanted a professional to handle everything. Lisa was great to work with. I also spoke with Manu through the process and he was helpful and responsive as well. Highly recommend!
Jan 30th, 2022

I really appreciated the service Manu and Lisa have provided. Lisa is knowledgeable and great to work with. She answered all my questions promptly and took great care of me. They made it so easy to provide them with my documents for their review, as well as turning around to provide me documents to review and sign. They provide great service and are a top notch team!
Nov 8th, 2021

This is our second year using Rowland Alexander for our taxes, and we have been happy with the knowledgeable and professional service they provide. Thank you, Manu and Lisa!
Oct 5th, 2021

I have never received worse service from any company. I made first contact on February 4th so I could have my taxes filed early. My tax forms were not filed until May 6th for only a basic 1040 form. This caused me much anxiety. Lisa was uncommunicative and short in any conversation. Twice I was told something was "in the mail" and both times nothing ever showed up. The cost was way out of line with any other service I have used. Four times the cost of any previous accountant. I am so relieved it's over so I don't have to ever deal with them again.
Jun 24th, 2021