Hours

Saturday:
11:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
10:00 AM - 9:00 PM

Chamber Rating

Verified Member
4.1 - (1033 reviews)
541
249
136
51
56
Read Our 1033 Reviews

Chamber Rating

Verified Member
4.1 - (1033 reviews)
541
249
136
51
56
  • Janice Hallmark-Hauser

    Love this place
    Apr 9th, 2024

  • Don Baker

    We were just out for our 50th anniversary and went to the mall, as we go there rarely. Entered through JC Penny. Staff was very nice and the store was clean. They were having a special sale and my wife got some clothing at a very good price.
    Mar 27th, 2024

  • Shelia Posey

    Excellent Bunch of Folks
    Mar 25th, 2024

  • Angela Willis

    We went to look for Easter dresses & Easter clothes for our grandchildren. We found some really nice outfits for everyone we needed. The prices are pretty steep, but with sale ad's, coupons & customer accounts, you can bundle and still save a lot of money and have some much nicer clothes that will also last longer! We used the dressing rooms and they were clean and not full of clothes etc. When we went to check out by the salon in the back and the lady was very friendly and helpful! I live the remodel you guts have done back there! It's a cleaner and more professional look that also allows more room for those waiting in line and to not be in the main traffic area of the isle. Awesome! Of course, we might have had a little too much fun. The only size shorts for my sister's granddaughter was on the mannequin and my aunt retired from JC Penny's in Kansas, so they tackled the mannequin to get the shorts she wanted, but I told them they could not leave the mannequin all naked, so they had to redress it with another pair of shorts. Just wanted you to know, I had your back JC Penny's! Lol... To bad it only allowed me to post 1/2 the video cause it was super funny!
    Mar 19th, 2024

  • Chrissie Cates


    Mar 6th, 2024

Read Our 1033 Reviews

About
JCPenney

JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Fort Smith, AR to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.

Contact Info

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for JCPenney?

A The phone number for JCPenney is: (479) 452-2420.


Q Where is JCPenney located?

A JCPenney is located at 5111 Rogers Ave, Fort Smith, Arkansas 72903


Q What is the internet address for JCPenney?

A The website (URL) for JCPenney is: https://www.jcpenney.com/locations/ar/fortsmith/clothing-stores-fortsmith-ar-1961.html


Q How big is JCPenney?

A JCPenney employs approximately 20+ people.


Q What days are JCPenney open?

A JCPenney is open:
Saturday: 11:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 11:00 AM - 8:00 PM
Tuesday: 11:00 AM - 8:00 PM
Wednesday: 11:00 AM - 8:00 PM
Thursday: 11:00 AM - 8:00 PM
Friday: 10:00 AM - 9:00 PM


Q How is JCPenney rated?

A JCPenney has a 4.1 Star Rating from 1033 reviewers.

Ratings and Reviews
JCPenney

Overall Rating

Overall Rating
( 1033 Reviews )
541
249
136
51
56
Write a Review

Janice Hallmark-Hauser on Google

image Love this place


Don Baker on Google

image We were just out for our 50th anniversary and went to the mall, as we go there rarely. Entered through JC Penny. Staff was very nice and the store was clean. They were having a special sale and my wife got some clothing at a very good price.

Business Response on Google Mar 28th, 2024
Incredible Don! We are absolutely thrilled to hear that your JCPenney shopping trip today was an absolute success! Shoutout to our Fort Smith associates for going above and beyond to make sure your experience was perfect. We know that there are many choices out there, and we're glad you chose us! When you get some free time, give us another go and check out all our jcp.com deals! We promise these deals are jam-packed with tons of hidden gems just waiting to be discovered! We look forward to seeing our valued customer again soon!

Shelia Posey on Google

image Excellent Bunch of Folks


Angela Willis on Google

image We went to look for Easter dresses & Easter clothes for our grandchildren. We found some really nice outfits for everyone we needed. The prices are pretty steep, but with sale ad's, coupons & customer accounts, you can bundle and still save a lot of money and have some much nicer clothes that will also last longer! We used the dressing rooms and they were clean and not full of clothes etc. When we went to check out by the salon in the back and the lady was very friendly and helpful! I live the remodel you guts have done back there! It's a cleaner and more professional look that also allows more room for those waiting in line and to not be in the main traffic area of the isle. Awesome! Of course, we might have had a little too much fun. The only size shorts for my sister's granddaughter was on the mannequin and my aunt retired from JC Penny's in Kansas, so they tackled the mannequin to get the shorts she wanted, but I told them they could not leave the mannequin all naked, so they had to redress it with another pair of shorts. Just wanted you to know, I had your back JC Penny's! Lol... To bad it only allowed me to post 1/2 the video cause it was super funny!

Business Response on Google Mar 21st, 2024
Hi Angela! Thank you for your feedback.

Chrissie Cates on Google

image

Business Response on Google Mar 6th, 2024
Thank you for that 5-star review of our Fort Smith JCPenney Chrissie! We are so pleased that you were able to experience our great customer service & take advantage of all the second to none sales & promotions. We value you as our loyal JCPenney patron, & please visit us again soon!

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Overall Rating

Overall Rating
( 1033 Reviews )
541
249
136
51
56

Write a Review

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