The Children's Place

Aug 19th, 2022

I placed an order online for some basic back to school items. Part of my order was correct but I received 1 incorrect item. I went to the store to return the incorrect item and get the item I was still missing. I was told they could not help me and I had to call customer service. I called customer service and after an hour on the phone with 2 different people was told that to get the item I was missing they would refund it from my original order and I would have to place another order to get it. How hard is it to correct your mistake and send the item that you didn't send in the first place? Will never be shopping here again after the time wasted just trying to get some T-shirts.
Aug 19th, 2022

Pathetic how the workers don't welcome anybody. They made me feel extremely uncomfortable, and I had to greet them when I walked up to the counter since all they could do is stare. One of the employees was even on the opposite side of the counter, typing away on her phone. They're reluctant to assist, and very unhelpful when they do. I've worked plenty of customer service jobs, and this is not how an employee should be when on the clock. If you don't want to work there or do your job, go elsewhere. You guys deserve negative stars.
Mar 25th, 2022

Brought my 5 year old to get some school uniforms and of course he has to go to the restrooms right when we get there. Went to the restroom came right back and the door was locked. I called the store they said they closed at 7pm (it was 6:36pm). They said they were counting money and would come open the door. The young girl comes to the door doesn't say anything, unlocks the door and walks off. She was VERY rude, there were 3 staff members working all seemingly hating there job. Not help, not recognizing I am a paying customer and that customer service is mainly there entire job description. I almost didn't want to buy anything but it was freezing outside and the other uniform storm was not at the mall. Two thumbs down
Jan 25th, 2022

Here for Black Friday, except the store isn't open. Black Friday posters all over their windows and a sign says open 8 am, but it's 8:30 am currently.
Oct 25th, 2021