American Eagle & Aerie Store

Mar 24th, 2024

I was helped by the kindest associate at Aerie today, she truly went above and beyond and resolved my issue within minutes. So rare to come by such caring strangers nowadays, especially in the retail world. Unfortunately, I forgot to ask for her name, but the cashier # at the top of my receipt says EB2729. Thank you so much for a great shopping experience!
Mar 5th, 2024

I always have the best experiences at Aerie! Offline flares are NEXT LEVEL! Smoothes is a LEGIT dupe for Skims! I dropped lulu lemon leggings and most Vuori bottoms for them! They are my go to The staff is great! Anna was so helpful! Shes wonderful, I figured she was in management Bc shes so organized, knowledgeable! and helpful! Promote her! & Stop by Aerie if you are at Carlsbad mall!
Feb 19th, 2024

Aerie: Overall atmosphere in the store was unwelcoming and lacked the professionalism. Getting help felt like high school mean girls. It's important for corporate management to recognize that investing in their employees, possibly through better wages and training, can significantly improve customer service quality. Better off shopping online!
Jan 11th, 2024

I had an order for pick up and I just wanted to swap the size out. It was instead canceled and I had to pay again. I had explained I just wanted to use that balance and apply it to my order with the same item but a different size. just sucks. other than that p good.
Oct 19th, 2023