Residence Inn by Marriott Corona Riverside

Apr 7th, 2024

Manager Edgar Rosas was unwilling to work with us when we had to cancel a stay due to a family emergency. Took a payment of $3,482.40 for a stay that no one used. Was not willing to work with us even after I asked for a partial refund. All because I mistakenly booked at the advanced rate. My bad but we had every intention of using the hotel. Sadly Mr. Rosas and his co-worker John didn't seem to care.
Mar 25th, 2024

HIGHLY recommend for anyone traveling for business, especially visiting NSWC Corona. If you are used to needing to find hotels around bases that fall within fed govt per diem, this should feel extremely accommodating and borderline luxurious. Spacious king suite, extremely clean, and wonderful staff. Dolores at the front desk has brightened my day every time Ive interacted with her, and every staff member Ive interacted with (from cleaning services, to maintenance, to front desk) has always first asked me, how are you enjoying your stay?. Couldnt ask for more when traveling for work.
Feb 24th, 2024

Feb 22nd, 2024

My husband booked a suite through Marriott website and received a confirmation number, only to find out the hotel had to cancel our reservation due to overbooking. We were already staying in a 1 bedroom suite when this occurred. Having to find another hotel and move out of our suite was stressful, to say the least. My husband never even received confirmation of the hotel canceling the reservation. In 2024, you would think more advanced technology would be implemented at this point! Truly disappointing! I would have appreciated the hotel to compensate for a % of our stay or something along those lines. After all, we booked directly with the Marriott Hotel website.
Feb 17th, 2024