Creation Entertainment

the worst customer service. thought i was buying a ticket for one location and turned out to be in a whole other state and different date -- tried emailing to change before tickets sold out never heard back. tickets sold out 200 dollars wasted
Mar 18th, 2024

Extremely expensive and then there were ad ons you had to buy on top of your already expensive ticket even if you bought the highest most expensive level pass they had. They didnt even offer any snacks or light lunch in between the days programming. Considering all the money we paid for the event which were essentially 10 hour days with very short intermissions, they could have at least offered us more than little cups of water in the back corner of the convention center ballroom. Super disappointed with how it was ran. The talent was amazing and they did a great job presenting them and also getting us set tours for the higher level passes but it was just very unorganized and most of the women that were running the event for the owner were pretty snobby and had bad attitudes. And buy beware!!!! If you spend all that money and have a death or illness or somthing unexpected to which you are then unable to attend they will not refund you. Theyre very very stingy. No refunds on anything. I understand it to a point but at least give a refund lesser a small percentage of the total to cover their costs.The only thing they will do is roll your ticket into the next years event.
Jul 4th, 2023

Multiple requests for a Certificate of Authenticity for an item purchased at a Creation Entertainment event were ignored. Surely the fans deserve at least a simple response?
Mar 27th, 2023

DON'T GIVE UP....if you don't get through...wether a phone message or email...they're good about responding ! Especially Jeanna ! Thankyou LM
Mar 20th, 2023

Not happy at all on the way they do business, scam artists and we will be starting a class action lawsuit soon
Jun 8th, 2021