Rayne Water

Apr 5th, 2024

The water softening system is amazing. Your service is top-notch, from technician, sales, to customer service. Thank you, Rayne Water Irvine.
Jan 30th, 2024

Easy process and great service and knowledge from Andy.
Oct 7th, 2023

Excellent service, nice staff. Needed a part to repair a bypass valve. They confirmed they had the right part in stock over the phone and had it waiting for me when I got to the shop.
Sep 4th, 2023

First time I called was on a weekend. I called the number listed on the water softener and was curtly told this number was for emergencies only, it does not say that on my unit. It just says "for service call..." Second time I called to get a copy of a manual since there is nothing online. The rude lady on the phone said she was doing me a favor by letting me come pick up a physical copy of the manual. What kind of dinosaur company does not had a pdf that they can email you? Luckily found the previous owners manual before heading out. Third time I called to get pricing for a replacement filter. I believe I talked to the same person. She said she needed to talk to someone else to get that info. My call was never returned for the information. I will not do business with this company with such atrocious customer service. I will reach out to another business that appreciates a customer who is trying to spend money with them.
May 4th, 2023