7-Eleven

This man that works here who started recently is very rude and condescending. Came last Sunday and there was no coffee made at all. Says he can make it in 30 seconds. I said no thank you. This Sunday morning(11/26/23)before 4:00am, I go in hoping for fresh, hot, brewed coffee. I ask if there's any coffee made, he says no and if we wanted to he can make it in 30 seconds. I said no thank you, got a bottle of Starbucks coffee and a snack and headed to checkout. At the checkout, he continued and complained that I didn't want his 30 second coffee. Again, I said no thank you and stated that there should be fresh coffee brewed for people when they come in and I pointed at the sign that stated that there's "FRESH COFFEE AVAILABLE". He retorted with, "I can make fresh coffee in 30 seconds, but if you want old coffee, I can make that for you." I said to please stop and to not do that. I didn't say anything about wanting old coffee. He continued with, "You want stale old coffee not fresh coffee that I can make in 30 seconds, ok! You don't care about having fresh coffee!" I said to please stop and stated that he was being rude and I didn't come in like that. He stated that he was polite in offering me coffee in 30 seconds but I only wanted stale coffee. As I completed my purchase and started to walk away, he shouted, "I'll make sure you get your old coffee next time!" I stopped, turned and told him to stop it! Just stop! It's completely unnecessary! I didn't come in being rude. I was clearly upset at this point. I asked him for his name and says "It's noneya"Realizing that he was trying to bully me over brewing coffee and pick a fight with me, I just left. This man doesn't believe in customer service at all. It obviously doesn't take 30 seconds to make coffee. Mind you, ALL of the brewed coffees containers are EMPTY. Especially making 2 different coffees, no one is going to stand there and wait for the containers to fill up.
Dec 3rd, 2023

Terrible customer service rude to customers from the start to finish of checking out for no reason all probably worst one yet
Sep 12th, 2023

Jul 22nd, 2023

Jul 1st, 2023

love to go here with my kids my kids love it the lady who attended me in the afternoon is very kind.
Jun 4th, 2023