Monkey Wrench Plumbing, Heating, Air & Electric

David Castro was my HVAC technician for the yearly maintenance and he was PHENOMENAL. Super efficient and effective with a wonderful personality. A+
Mar 18th, 2024

Jose Zaragoza is an intelligent, very competent plumber. He listens well and explains issues so they are easy to understand.
Jan 27th, 2024

Mike from Monkey Wrench Plumbing did a fabulous job replacing failed parts for my shower/bath tub. Everything now works great and his service was prompt and very clean. I will use them in the future for all my plumbing needs.
Dec 5th, 2023

I had a great experience with MWP especially with Elias and Felix. It started with a blocked toilet, but they discovered our main problem which was an offset drain pipe. We have an older house and the drain pipe to the sewer is a combo of PVC, cast iron, galvanized and even clay. They were able to replace all of the non-plastic which was a really tough job under our house (on rafters) and in the backyard without having to dig up the backyard. They were friendly, on-time and worked really hard. They were very professional, would show us video of the issues so we had proof of what was happening and gave us solid solutions for a fair price. I'll definitely use them as my "go-to" plumbers in the future.
Nov 14th, 2023

I have booked one appointment with Monkey Wrench to send a plumber to fix my reverse osmosis water filtration system. I was informed if I purchase a yearly maintenance program for $175, they will waive $89 inspection fee. So I did. Unfortunately the plumber they sent did not fix my water filter tank issue, instead he quoted me almost $3000 to replace my water filtration system and another $2000 to redo the pipes for my one-year-old water heater. On top of that, he also charged me $89 even though I have already paid for the maintenance program. Later I learned from another plumbing company the issue with my reverse osmosis system is that the pressure of my water tank is too old which leads to low pressure and slow water flow. Therefore all I have to do is replace my water tank, filters and membrane, theres no need to replace the entire system! Monkey Wrench plumber apparently wanted to trick me into paying for a brand new reverse osmosis system just like what I have, that was terrible. Even worse, the technician claimed that having a reverse osmosis system isnt enough to clean the water, what I need is a brand new water softener which was quoted at $9000. When I asked the technician to replace my water filter with the new parts I had purchased, he quoted me $1000 to do it. That was ridiculously expensive. I got few other quotes later from their competitors and the labor cost to replace the parts runs between $80 to $150 which is much more reasonable. Since I am on their maintenance program. I made an appointment for water heater maintenance, they gave me a window between 10 am and 2 pm today. Since I didnt get any notification nor confirmation of my appointment on the day before my appointment, I had to call twice to make sure a technician will come out to do the job. At 1:30 pm, 30 minutes before the window of my appointment closes at 2 pm, they left a voicemail saying their technician will arrive in 45 minutes and they asked whether I still want to keep my appointment by saying please call this number if you want to cancel your appointment. What kind of service is that? Not only theres no apology for the delay, they also had to ask me if I wanted their service after I called to confirm my appointment twice! I do not recommend Monkey Wrench to anyone who wants to hire someone who is honest and professional, most of all, has the skills to fix the issues requested by the customers.
Feb 4th, 2024