Chamber of Commerce

      The Westin Los Angeles Airport

      ( 5943 Reviews )

      The Westin Los Angeles Airport
      • 5400 W Century Blvd
        Los Angeles, California 90045
      •   310-216-5858
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      Chamber Rating

      4.1 - (5943 reviews)
      2897
      1666
      665
      246
      469
      Read Our 5943 Reviews

      Chamber Rating

      4.1 - (5943 reviews)
      2897
      1666
      665
      246
      469
      › ‹
      • John Squires

        The room was spotless. A/C worked well. Service was great! I had two great meals at their restaurant. Food and service were great! Bell Staff were excellent. Now for the not so good... Bathroom door closes automatically so I had to prop the door open with a shoe. Bathroom light is on a sensor, and it did not give me enough time to finish taking a shower before it turned off. Thankfully I had the door propped open with the shoe. Exterior windows were extremely dirty. Taking the good with the not so good, I would stay at this hotel again and again. I really liked the good service and the good restaurant!
        Apr 11th, 2024

      • Gabriel Hernandez

        If youre in the LA area, this your place to stay, for me exceed my expectations far, service, cleanest place that I ever had, 5 stars service indeed
        Apr 10th, 2024

      • Larry Richardaon


        Apr 9th, 2024

      • Emi Ko

        Great suite rooms. What is particularly nice is that the suite bedroom has a separate door to the living room and thus, you can have guess without having to show them the bedroom.
        Apr 8th, 2024

      • Jessy Muth

        The positives: The shuttle to and from the airport, friendly staff, the bed was amazingly comfortable, access to a hot tub after a long day The Negatives: I know not the hotel's fault that there's a dog kennel right next to the hotel, but NO WARNING, or ear plugs left in the room, I didn't get more than 2 hours of sleep after getting in late and having a very important meeting the next morning. The dogs started barking before 3am and didn't stop. I had no time to ask to be moved to another room. The bathroom door would not stay open so I had to prop something to keep it open. No woman wants to be in a closed hot bathroom while blowdrying their hair and getting ready. The walls are INCREDIBLY thin. I could hear the person in the room next to me listening to TV and every word on a phone call. I thought they were out in the hall, but nope. The restaurant in the hotel for breakfast was horrible. Overpriced burrito that had no flavor plus the service was SO SLOW. The airport shuttle attendant had me get off at the wrong spot at the airport, so I had to walk 8 minutes to the correct one. I will not be staying here next time I'm in town for work.
        Apr 10th, 2024

      Read Our 5943 Reviews

      About
      The Westin Los Angeles Airport

      The Westin Los Angeles Airport welcomes hotel guests with thoughtfully designed guest rooms, signature wellness amenities, delicious dining, sophisticated event space and an ideal location near LAX Airport.

      Contact Info

      •   310-216-5858
      •   (310) 417-4545
      •   Facebook

      Brands

      • Westin

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DINERSCLUB
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for The Westin Los Angeles Airport?

      A The phone number for The Westin Los Angeles Airport is: 310-216-5858.

      Q Where is The Westin Los Angeles Airport located?

      A The Westin Los Angeles Airport is located at 5400 W Century Blvd, Los Angeles, California 90045

      Q What is the internet address for The Westin Los Angeles Airport?

      A The website (URL) for The Westin Los Angeles Airport is: https://www.marriott.com/en-us/hotels/laxwi-the-westin-los-angeles-airport/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0

      Q How big is The Westin Los Angeles Airport?

      A The Westin Los Angeles Airport employs approximately 20+ people.

      Q How is The Westin Los Angeles Airport rated?

      A The Westin Los Angeles Airport has a 4.1 Star Rating from 5943 reviewers.

      Ratings and Reviews
      The Westin Los Angeles Airport

      Overall Rating

      Overall Rating
      ( 5943 Reviews )
      2897
      1666
      665
      246
      469
      Write a Review

      John Squires on Google

      image The room was spotless. A/C worked well. Service was great! I had two great meals at their restaurant. Food and service were great! Bell Staff were excellent. Now for the not so good... Bathroom door closes automatically so I had to prop the door open with a shoe. Bathroom light is on a sensor, and it did not give me enough time to finish taking a shower before it turned off. Thankfully I had the door propped open with the shoe. Exterior windows were extremely dirty. Taking the good with the not so good, I would stay at this hotel again and again. I really liked the good service and the good restaurant!

      Business Response on Google Apr 11th, 2024
      Dear Mr. Squires,Thank you for the thoughtful review of The Westin Los Angeles Airport. We are glad to know you had a pleasant stay and that you enjoyed our devoted hospitality and the food offerings at Daily Grill. That said, we are sorry for the concerns you outlined in your guestroom; we will share this appropriately as we continually strive to grow and improve our guest experience. Thank you once more for all of your feedback, and we sincerely appreciate your dedication to staying with us again; we look forward to it.Be Well, Mark Goldrup,General Manager

      Gabriel Hernandez on Google

      image If youre in the LA area, this your place to stay, for me exceed my expectations far, service, cleanest place that I ever had, 5 stars service indeed

      Business Response on Google Apr 11th, 2024
      Dear Mr. Hernandez,Thank you for taking the time to share your experience at The Westin Los Angeles Airport. Everything we do is designed to provide a revitalizing experience for our guests, and we are thrilled that our impeccable accommodations and intuitive hospitality exceeded your expectations. It was our pleasure hosting you, and we hope to see you again soon on your next visit to the Los Angeles area. Be Well, Mark Goldrup,General Manager

      Larry Richardaon on Google

      image

      Business Response on Google Apr 9th, 2024
      Dear Mr. Richardaon,Thank you for taking the time to share about your stay at The Westin Los Angeles Airport. We appreciate your generous rating, and we are pleased we could be a part of enhancing your time here in LA. We hope we will be your home whenever you are in the area.Be Well, Mark Goldrup,General Manager

      Emi Ko on Google

      image Great suite rooms. What is particularly nice is that the suite bedroom has a separate door to the living room and thus, you can have guess without having to show them the bedroom.

      Business Response on Google Apr 8th, 2024
      Dear Ms. Ko,Thank you for evaluating your stay at The Westin Los Angeles Airport. We enjoyed hearing how much you loved your suite and could relax and recharge while staying with us. We appreciate your business and hope to welcome you back soon.Be Well, Mark GoldrupGeneral Manager

      Jessy Muth on Google

      image The positives: The shuttle to and from the airport, friendly staff, the bed was amazingly comfortable, access to a hot tub after a long day
      The Negatives: I know not the hotel's fault that there's a dog kennel right next to the hotel, but NO WARNING, or ear plugs left in the room, I didn't get more than 2 hours of sleep after getting in late and having a very important meeting the next morning. The dogs started barking before 3am and didn't stop. I had no time to ask to be moved to another room. The bathroom door would not stay open so I had to prop something to keep it open. No woman wants to be in a closed hot bathroom while blowdrying their hair and getting ready. The walls are INCREDIBLY thin. I could hear the person in the room next to me listening to TV and every word on a phone call. I thought they were out in the hall, but nope. The restaurant in the hotel for breakfast was horrible. Overpriced burrito that had no flavor plus the service was SO SLOW. The airport shuttle attendant had me get off at the wrong spot at the airport, so I had to walk 8 minutes to the correct one.
      I will not be staying here next time I'm in town for work.

      Business Response on Google Apr 11th, 2024
      Dear Ms. Muth,Thank you for choosing us and for your review. Please accept our apologies for not meeting your expectations with our breakfast; we will share your comments with our culinary team as we continuously strive to improve our offerings. It was also disappointing to read about the inconvenience caused to you due to noise disturbances during your stay. We understand the importance of providing our guests with a peaceful and comfortable environment, and we are sorry for falling short in this regard. We take these concerns seriously and would like to let you know for future visits, our front desk is available around the clock to help make you as comfortable as possible. Your feedback is valuable to us as we are always striving to enhance the experience of our guests.That said, we appreciate knowing you liked our signature Westin Heavenly Bed® and that our complimentary airport shuttle worked well for your plans. Thank you once more for your patience, and we hope to have the opportunity to welcome you back and provide you with an exceptional experience that truly reflects the quality of service we always strive to deliver.Be Well, Mark Goldrup,General Manager
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      Overall Rating

      Overall Rating
      ( 5943 Reviews )
      2897
      1666
      665
      246
      469

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