Chamber of Commerce

      Firestone Complete Auto Care

      ( 204 Reviews )

      Firestone Complete Auto Care
      • 10785 Santa Monica Blvd
        Los Angeles, CA 90025
      •   310-622-9293
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      Hours

      Wednesday:
      7:00 AM - 6:00 PM
      Thursday:
      7:00 AM - 6:00 PM
      Friday:
      7:00 AM - 6:00 PM
      Saturday:
      7:00 AM - 6:00 PM
      Sunday:
      8:00 AM - 5:00 PM
      Monday:
      7:00 AM - 6:00 PM
      Tuesday:
      7:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.7 - (204 reviews)
      108
      31
      11
      10
      44
      Read Our 204 Reviews

      Chamber Rating

      3.7 - (204 reviews)
      108
      31
      11
      10
      44
      › ‹
      • James

        Made a reservation on Wednesday April 10, 2024 for a Friday 11 am appointment to ensure the oil change to be done. Unfortunately, im waited for 3 hrs and nothing happen. This place is useless to visit for your car needs. I will never going back to these guys again. Worse experience all time in oil change.
        Apr 10th, 2024

      • Franco Gulla


        Apr 8th, 2024

      • Malina Mar

        I brought my car in to replace my brake pads at 2:00 pm on a Friday. When I had scheduled my appointment a week prior, I was told everything would be completed by the end of the day. I waited for over 3.5 hours and had to call to check on the status of my car. My car had not been inspected yet and I was told they would have to keep it overnight. I needed my car the next day so I ended up brining it in on Sunday morning. The technician that was supposed to open the shop did not show up and the next available one wasn't going to come until an hour later. By the end, I felt like my time was wasted only to be told that my brake pads could last til the end of the year. I appreciated the honesty but the amount of time it took for a $10 inspection was not worth it.
        Apr 7th, 2024

      • Elizabeth Long

        They are so nice here.
        Apr 3rd, 2024

      • Triple Task Tv

        Worst customer service iv ever experienced. Dont go here. They dont care about you and wont help you.
        Mar 24th, 2024

      Read Our 204 Reviews

      About
      Firestone Complete Auto Care

      Firestone Complete Auto Care is located at 10785 Santa Monica Blvd in Los Angeles, California 90025. Firestone Complete Auto Care can be contacted via phone at 310-622-9293 for pricing, hours and directions.

      Contact Info

      •   310-622-9293

      Questions & Answers

      Q What is the phone number for Firestone Complete Auto Care?

      A The phone number for Firestone Complete Auto Care is: 310-622-9293.

      Q Where is Firestone Complete Auto Care located?

      A Firestone Complete Auto Care is located at 10785 Santa Monica Blvd, Los Angeles, CA 90025

      Q What is the internet address for Firestone Complete Auto Care?

      A The website (URL) for Firestone Complete Auto Care is: https://local.firestonecompleteautocare.com/california/los-angeles/10785-santa-monica-blvd/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps

      Q What days are Firestone Complete Auto Care open?

      A Firestone Complete Auto Care is open:
      Wednesday: 7:00 AM - 6:00 PM
      Thursday: 7:00 AM - 6:00 PM
      Friday: 7:00 AM - 6:00 PM
      Saturday: 7:00 AM - 6:00 PM
      Sunday: 8:00 AM - 5:00 PM
      Monday: 7:00 AM - 6:00 PM
      Tuesday: 7:00 AM - 6:00 PM

      Q How is Firestone Complete Auto Care rated?

      A Firestone Complete Auto Care has a 3.7 Star Rating from 204 reviewers.

      Hours

      Wednesday:
      7:00 AM - 6:00 PM
      Thursday:
      7:00 AM - 6:00 PM
      Friday:
      7:00 AM - 6:00 PM
      Saturday:
      7:00 AM - 6:00 PM
      Sunday:
      8:00 AM - 5:00 PM
      Monday:
      7:00 AM - 6:00 PM
      Tuesday:
      7:00 AM - 6:00 PM

      Related Categories

      Nearby Firestone Auto Care Locations

      Ratings and Reviews
      Firestone Complete Auto Care

      Overall Rating

      Overall Rating
      ( 204 Reviews )
      108
      31
      11
      10
      44
      Write a Review

      James on Google

      image Made a reservation on Wednesday April 10, 2024 for a Friday 11 am appointment to ensure the oil change to be done. Unfortunately, im waited for 3 hrs and nothing happen. This place is useless to visit for your car needs. I will never going back to these guys again. Worse experience all time in oil change.

      Franco Gulla on Google

      image

      Business Response on Google Apr 9th, 2024
      Hi Franco, thank you for sharing this with us. We apologize for the negative experience you had at our Los Angeles store, and we would like to offer our assistance with this matter. Please email us at [email protected] with the complete details, store's full address, your contact information, and any applicable invoice numbers. We appreciate your business with Firestone and look forward to working with you. ^Jason

      Malina Mar on Google

      image I brought my car in to replace my brake pads at 2:00 pm on a Friday. When I had scheduled my appointment a week prior, I was told everything would be completed by the end of the day. I waited for over 3.5 hours and had to call to check on the status of my car. My car had not been inspected yet and I was told they would have to keep it overnight. I needed my car the next day so I ended up brining it in on Sunday morning. The technician that was supposed to open the shop did not show up and the next available one wasn't going to come until an hour later. By the end, I felt like my time was wasted only to be told that my brake pads could last til the end of the year. I appreciated the honesty but the amount of time it took for a $10 inspection was not worth it.

      Elizabeth Long on Google

      image They are so nice here.

      Business Response on Google Mar 28th, 2024
      Hello Elizabeth, thank you for the kind words. We appreciate you taking the time to provide this positive feedback. We are glad to know that our teammates took great care of you, and we hope to see you again soon. Thank you for choosing Firestone! ^Bryan

      Triple Task Tv on Google

      image Worst customer service iv ever experienced. Dont go here. They dont care about you and wont help you.

      Business Response on Google Mar 24th, 2024
      Hello Triple Task , our goal is to provide excellent service to each of our customers, and we apologize you had this negative experience with our staff members at one of our Los Angeles stores. We'd like to address this for you. Please email us at [email protected] with any other imperative details, the store's full address, your contact information, and your invoice number (if applicable). You are a valued Firestone customer, and we look forward to hearing from you. ^Shonya
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      Overall Rating

      Overall Rating
      ( 204 Reviews )
      108
      31
      11
      10
      44

      Write a Review

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