Video Only Mountain View

not good
Feb 24th, 2024

Doug Pauley...is the man. Super knowledgeable and friendly. Came in needing a new 83in TV. Doug explained all the various brands and the Pros/Cons between Samsung, LG, Sony. Offered up some amazing prices and warranties as well. Ended up getting the LG 83in QLED TV + Sound Bar, etc. Used to go to Best Buy but, definitely coming here in the future for all my TV needs for sure. Pretty legit place. Thank you.
Feb 16th, 2024

Called around & shopped around Best Buys, Costco, various other TV retailers Spoke to both Fred Video Only store mgr & Michael salesman I explained to both them my hate, despise of tech & PTSD... They promised & sold me an LG 65Nanocell & were adamant how easy this model was to set up & operate... & it's by far the biggest POS investment ever... Even with a strong WiFi signal most applications either take for ever to load, stream, or process Picture quality is good when working Sound is hit or miss it's very spotty LG self diagnose says sound is working it doesn't half the time after many inquiries with both Fred & Michael I'm still stuck with this POS TV .... a full refund or an equivalent new TV in exchange would be exceptable.. I would not recommend or refer customers to Video Only & definitely avoid both Fred & Michael... There has not been any response or reply or from either Fred or Michael on a fix, repair, exchange or refund for the same model or equivalent. There's absolutely NO customer service after the sale... AVOID Video Only !!!!!
Jan 27th, 2024

The video store had an amazing setup for comparing sizes, brands and technologies which helped me narrow down to the exact TV I wanted. I liked how they have comparable models lined up next to each other, so you know what you're paying extra for. The sales professional, Fred was very helpful and patient in letting me go through all the options and was quite knowledgeable about the options present as well. I would definitely recommend this place
Jan 17th, 2024

Nov 23rd, 2023