4801 Shattuck Ave

Cool Uber eats thing
Jan 17th, 2024

Catherine Jennings proves that experience does not equal being professional. I was filed a claim against after their washer dryer's hose exploded in the wall so the company would not take the blame. There was no evidence against me in this case. Initially had only good things to share about how management took care of maintenance but recently have come home to my door unlocked and constantly need to give her boss a progress report.
Oct 25th, 2023

The property managers, Eric & Catie, are amazing. Catie always responds to my questions and concerns right away in a kind and thoughtful way. Eric takes care of most maintenance issues and often takes care of the issue the same day I make a request. They also live on site in the complex, so they are easily reachable and understand the needs of the tenants. The location of the building itself can be tricky. The proximity to Telegraph is awesome but it does lend itself to lots of break-ins of cars parked on the nearby streets. Its no fault of the management, just the cost of living in this area. This is my first time living in Oakland, and this complex has been a great introduction to the city.
Oct 9th, 2023

Lived here for ~6 months now and would like to just do a shout out to management. Catie (manager) and Eric (maintenance) are both pro-active and super communicative and responsive. I honestly feel like they genuinely care about me, my apartment, and the community at 4801 Shattuck. There was a somewhat intrusive maintenance issue with my unit shortly after moving in (right after the crazy storms the Bay had in early Jan), and I have to hand it to them to do everything they could in a timely manner and/or communicate timelines with me. They were quick, clean, and attentive. I've lived in the bay area for about 6 yrs now and have never had a better landlord/building manager.
Jun 30th, 2023

First off, Catie and Eric are great. Super responsive, really helpful, always straightforward and pleasant to deal with. Catie makes a real effort to host events and make everyone feel welcome. Eric does a great job of quickly coming out for urgent maintenance. That said, I recommend if you are looking for a building to live in for an extended period of time, I suggest that you look elsewhere. After your introductory rate is up, you will be paying well above market rate. This is not the fault of the lovely property managers, but the management company itself. The appliances are fine, but I did have a defective refrigerator and the gas stove has no exhaust. There is street noise with the window open, and for most of the year you'll need to keep a window open. All these signs point to a building that has been cheaply constructed and furnished with cheap appliances. I give the property management company 1 star, but I give Catie and Eric 5.
Jul 24th, 2023