Chase Bank

Always great services. Feel secure with securities onsite
Nov 4th, 2023

Chase team member Jenny Li is unreliable and unprofessional. She doesn't read her tickets in advance of the appointments, and so anyone who shows up for notary public appointment is turned away at the door. This is the second time this has happened in the past year - completely unacceptable.
Aug 13th, 2023

May 20th, 2022

The worse bank ever. All the Chase banks in oakland are horrible. There are long lines and no customer service. What happened to personalized banking? I've been a customer for many years and this just gets worse. Need to take my business elsewhere. I went in to open up an additional account at 3 different locations and was turned away. Shame!!!!
May 11th, 2022

Horrible customer service on Friday 7/30/21 1PM. When I walked in the bank two young female were sitting & chitchatting; one of them asked me what I wanted & as I was telling her why I stoped by the bank the other woman by the name Sally cut us of & said I cant do that here. I tried to explain how I called chase customer service this morning & was told otherwise. This sally person tho keeps cutting me off & practically refusing me service as if I interrupted their social time. What a shame!!! For a bank with so much customer & years on service this kind of employee should not been given a chance to ruin customers experience!!! Only if I can give no start!!!
Mar 27th, 2022