J.Crew Factory

Love the clothes, however, the sizing is not consistent so I go in to the Roseville location to try on clothes for sizing. However, the staff is NOT helpful at all, each time I go in they are all standing towards the front of the store talking and don't acknowledge you. Today, I actually had to interrupt them talking to ask for help. Recommendation, do not shop in the store as the staff is horrible.
Jan 30th, 2024

Nice cloths and a very friendly and helpful staff.
Dec 12th, 2022

My shopping experience was unpleasant because of the bad customer service I received from Heather F. I asked one question at the register and she had a snarky attitude and response from the start. Her attitude during the whole transaction put me off. I left displeased and disappointed by what should have been a pleasant and simple interaction/ transaction. This store lost out on business today and all future business. I would rather spend my money elsewhere where sales associates are actually friendly and create a happy shopping experience.
Nov 30th, 2022

Sep 28th, 2022

Clean and organized. Friendly staff. Great deals! I wish there was one located in Orange County.
Aug 27th, 2022