German Motors

I've known Ralph for years and years. He is straightforward, honest, and always takes care of his customers as if they were family. His mindset is also exhibited throughout his staff as well. This is where you go if you want the straight scoop on getting your car sorted properly. Money-saving options can be discussed with the crew and they will help prioritize repairs to help fit your current budget. Please don't misunderstand... I don't mean that they will discount the price, after all, good work isn't cheap, and cheap work isn't necessarily good. They will listen and can make suggestions. Thanks for being available to all the German car fanatics.
Jan 17th, 2024

The owner is extremely rude. OVER PRICED!!He wanted 350$ for an oil change and kicked us out for simply asking for some discount. Ended up taking the car to BMW dealership and they me charged 250$
Jun 9th, 2023

Excellent service of quality, reasonable prices. THE CUSTOMER SERVICE IS AMAZING. THANKS DAVE!!
Jul 31st, 2022

German motors is my go to spot. The owner helped me tremendously with trying to figure out what was wrong with my macan in the first place. He found out it was the transfer case. It took me a while to get back to him but when I got the transfer case he replaced it very quickly. Now that I have the car back it feels amazing the transfer case being replaced by him fixed all the problems. I couldnt be happier with their service and pricing.
Jun 24th, 2022

I dont usually write reviews, but I want others to be warned: I came in for a simple check engine light. I clearly expressed that I was not interested in any unnecessary repairs, save for removing the check engine light, (they can be very costly in German cars). I had to pay $150.00 plus tax for diagnostics to find the problem causing the check engine light, which was fine. However, they do NOT put any of that money towards the repairs btw. After checking the car out, they claimed it was the PVC Valve or Oil Separator. This did not make sense, since the code was coming back as PO303 (misfire on cylinder 3), and according to a mechanic friend of mine, it made no sense to do their recommended repair, as that would cause multiple misfires on different cylinders, and that it made more sense that it was due to a faulty fuel injector. However, Ralph at German Motors assured me he was confident this was the necessary repair needed. The cost was around $550.00. I took the car home and the check engine light immediately came on. Same issue. I called and had to bring the car back on Monday morning. They offer to recheck the car, and kept the car for about 3 days. They never called back. I call about my vehicle, and they said, oh weve been busy, well check it ASAP. They finally call back and say its the fuel injector issue, and the new repairs will cost an additional $1200.00! They made it very clear, they will do nothing to make it right; they will not give any discount on the repair, nor waive any labor fees or parts. I cant believe they would do this to a new customer. Now I will have to pay over $1,700.00 for my car to be fixed. What really upsets me is that they would make a mistake diagnosing the issue, and not care to make it right or help in any way. They said the most theyd do is not charge me for checking the car a second time! I will not be going back to them EVER again. Please be warned; they will make you do irrelevant repairs than what you actually need, and will nickel-&-dime-you as much as possible. Save time and money GO SOMEWHERE ELSE.
Aug 10th, 2020